CUSTOMER AMBASSADOR (FULL TIME)

Crothall Healthcare; Baltimore (MD); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identify Theft Protection

Pet Insurance

Critical Illness Insurance

Accident Insurance

Hospital Indemnity Insurance

Legal Services

Choice Auto and Home Program

Job summary

Crothall Healthcare at Sinai Hospital Maryland in Baltimore is hiring a Customer Ambassador for a full-time, on-site role with a schedule of 11:00 am to 7:30 pm. Prior customer service and housekeeping experience is required.

You will greet guests, support marketing and wellness programs, and maintain high hospitality standards while assisting customers and team members. The role includes lifting up to 50 pounds and offers comprehensive benefits.

Qualifications

• Prior customer service and housekeeping experience required.
• Ability to lift up to 50 pounds.

Responsibilities

• Greets every customer and ensures a high level of hospitality.
• Relays relevant concerns from customers to supervisors.
• Ensures marketing, wellness and culinary programs are current and in place.
• Leads weekly promotions and programs for guests.
• Communicates effectively to assist in buying/decision-making.

Skills

Customer service

Housekeeping

Job description

Crothall Healthcare

• We are hiring immediately for a full time CUSTOMER AMBASSADOR position.
• Location: Sinai Hospital Maryland – 2401 West Belvedere Avenue, Baltimore, MD 21215. Note: online applications accepted only.
• Schedule: Full time schedule. 11:00 am to 7:30 pm. Days may vary. Further details upon interview.
• Requirement: Prior customer service and housekeeping experience required.
• Pay Range: $19.00 per hour to $21.00 per hour.

Make a difference in the lives of people, your community, and yourself. At Crothall Healthcare, a Compass Healthcare company, you’ll join a culture built on caring for people and creating a true sense of belonging. Our careers are filled with purpose and empower you to transform healthcare experiences while building lasting relationships.

Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of which are ranked among the nation’s top hospitals. With nearly 30,000 team members, we hold ourselves to high standards of detail, safety, and excellence. We empower and uplift each other by working together, take responsibility for doing the right thing, and believe there is no limit to our potential when we grow together across Environmental Services, Patient Transportation, Patient Observation, Facilities Management, Healthcare Technology Solutions, Ambulatory Services, and Sterile Processing.

Job Summary

Drives a hospitality environment by greeting guests, offering samples, touching tables, and leading guest-facing marketing and wellness programs.

Essential Duties and Responsibilities

• Greets every customer and interacts in a manner to ensure a high level of hospitality.
• Greets all team members and ensures they have what they need to be successful each day.
• Relays relevant concerns from customers to supervisors.
• Ensures that all marketing, wellness and culinary programs are current and in place.
• Leads weekly promotions and programs for guests.
• Shares best practices and recognizes co-workers.
• Demonstrates a complete understanding of daily menu items and accurately explains them to customers.
• Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying/decision-making process.
• Ensures all display foods are merchandised attractively per standards. Serves food neatly and attractively per standards.
• Performs other duties as assigned.

Qualifications

• Ability to lift and/or move up to 50 pounds.

Benefits For Our Team Members

Full-time and part-time positions are offered the following benefits:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identify Theft Protection
• Pet Insurance
• Critical Illness Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• Legal Services
• Choice Auto and Home Program

Full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Crothall maintains a drug-free workplace.