Customer Administrative Specialist, Government (Remote - Virginia)

Lensa; Washington (District of Columbia); Remote; USD 45,000 - 60,000; Full time

Job summary

A leading company in risk solutions seeks a Customer Administrative Specialist to join their team. This entry-level position involves outbound sales, maintaining customer records, and communicating effectively with team members. Ideal candidates will possess a Bachelor's degree and skills in multitasking and communication. The role requires proficiency in Salesforce and the ability to adapt to changing priorities. Join a diverse team dedicated to impactful public safety solutions.

Qualifications

• Ability to multitask and adapt to changing priorities.
• Self-motivated with a strong work ethic.
• Clear communication of technical information.

Responsibilities

• Making outbound sales contacts and pursuing leads.
• Maintaining customer records and documentation.
• Communicating with the Sales Director and Team Lead.

Skills

Multitasking

Communication

Persuasion

Education

Bachelor's degree

Tools

Salesforce

Job description

Customer Administrative Specialist, Government (Remote - Virginia)

2 days ago Be among the first 25 applicants

Lensa is the leading career site for job seekers at every stage of their career. Our client, RELX, is seeking professionals. Apply via Lensa today!

About The Business

LexisNexis Risk Solutions is the essential partner in risk assessment. Within our Government vertical, our solutions assist government agencies and law enforcement to analyze complex data, enhance operational efficiency, increase program integrity, recover revenue, and support investigations. More about LexisNexis Risk: https://risk.lexisnexis.com/government

About Our Team

Join our industry-leading sales organization! Our public safety sales team collaborates with law enforcement and public safety agencies to provide impactful tools for communities.

About The Job

The Customer Administrative Sales Specialist makes outbound sales contacts and pursues leads to develop a customer portfolio.

Responsibilities include:

• Making outbound sales contacts, including cold calling, and pursuing leads
• Accepting orders, closing sales, maintaining customer records, and documentation
• Identifying and qualifying prospects, recording activity in Salesforce
• Representing assigned product lines, possibly overlapping territories
• Working within specific sales processes with limited complexity
• Informing customers about new products and prices
• Communicating with the Sales Director and Team Lead
• Understanding and demonstrating Accurint platform and discussing pricing

Qualifications

• Bachelor's degree or equivalent experience
• Understanding of key business drivers
• Ability to multitask and adapt to changing priorities
• Self-motivated and independent work ethic
• Proficiency in Salesforce and internal systems
• Clear communication of technical information
• Persuasion skills in standard situations
• Professional demeanor and strong work ethic

Physical/logical access to criminal justice information is essential. Candidates must pass background checks, including CJIS compliance, to perform this role. Failure to maintain CJIS compliance may lead to reassignment or termination.

We value diversity and inclusivity. Applications from diverse backgrounds are encouraged. We are an equal opportunity employer. For accommodations, contact us via the provided forms or phone number.

Learn more about our privacy policy: https://www.relx.com/careers/join-us/privacy

RELX provides information-based analytics and decision tools to help professionals and businesses make better decisions, improve outcomes, and increase productivity.

Our purpose is to benefit society through our products that support scientific research, healthcare, law, fraud prevention, financial services, and market analysis.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Legal
• Industries: IT Services and IT Consulting