Customer Administrative Specialist, Government (Remote - Virginia)

Lensa; Alexandria (VA); Remote; USD 40,000 - 55,000; Full time

Job summary

Join Lensa as a Customer Administrative Specialist focused on government clients in a remote role. This entry-level position involves outbound sales tasks, maintaining customer records, and supporting public safety initiatives. Ideal candidates are self-motivated and possess strong communication skills, with a minimum of a bachelor's degree required.

Benefits

Diversity employee networks

Accommodation for disabilities

Qualifications

• Ability to develop understanding of key business drivers.
• Proficiency in Salesforce and customer interaction.
• Experience with cold calling and sales lead generation.

Responsibilities

• Making outbound sales contact and pursuing sales leads.
• Accepting orders, closing sales, and maintaining customer records.
• Identifying prospective customers and recording sales activity.

Skills

Multitasking

Self-motivation

Professional demeanor

Persuasion

Education

Bachelor's degree or equivalent work experience

Tools

Salesforce

Job description

Customer Administrative Specialist, Government (Remote - Virginia)

Customer Administrative Specialist, Government (Remote - Virginia)

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About The Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Government vertical, our solutions assist government agencies and law enforcement to drive insights from complex data sets, improving operation efficiency, increasing program integrity, discovering, and recovering revenue, and making timely and informed decisions to enhance investigations. You can learn more about LexisNexis Risk at the link below. https://risk.lexisnexis.com/government

About Our Team

Are you looking to join an industry-leading sales organization? Our public safety sales team works with law enforcement and public safety agencies to provide tools that make an impact in communities.

About The Job

The Customer Administrative Sales Specialist makes outbound sales contact and pursues sales leads to develop a portfolio of customers.

You'll Be Responsible For

• Making outbound sales contact (including cold calling) and pursuing sales leads to develop a portfolio of buying customers
• Accepting orders, closing sales, maintaining customer records, and completing required documentation
• Identifying and qualifying prospective customers as well as recording sales prospecting activity in salesforce
• Represent an assigned product line that may overlap other sales teams' territories, if applicable
• Working with territory/account, product/services, or sales processes with limited complexity
• Informing customers of new product/service introductions and prices
• Maintaining communication with the Sales Director and Team Lead
• Maintaining a proficient understanding of Accurint and the ability to demonstrate platform and discuss pricing plans
  
  

Qualifications

• Bachelor's degree or the equivalent work experience.
• Ability to develop an understanding of key business drivers and apply this knowledge the work
• Ability to multitask and respond effectively to changing priorities and/or situations
• Self-motivation and the ability to work independently
• Proficiency in use of Salesforce and other internal operational systems
• Ability to present information in an appropriate style and make technical information clear
• Ability to persuade of others/clients in standard situations
• Professional demeanor and strong work ethic
  
  

Learn more about the LexisNexis Risk team and our culture here (https://relx6.wd3.myworkdayjobs-impl.com/RiskSolutions/page/bf82d8f79115100128670adbf2810000) .

Physical and/or logical access to criminal justice information is an essential function of this role. The successful candidate will be required to pass both the standard company background check for all employees and an enhanced criminal background check conducted by the Company’s state and local law enforcement partners conducted in compliance with the FBI’s Criminal Justice Information System (“CJIS”) security policy. Employees in this role may also be subject to ongoing criminal background checks as required by the Company’s state and local law enforcement partners. Candidates and/or employees who are not certified by state and local law enforcement to access criminal justice information will not be able to perform the essential functions of this role. Employees who subsequently fail to obtain or maintain CJIS compliance may be reassigned or terminated.

At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .

RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.

Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.

Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Legal

• Industries

  IT Services and IT Consulting

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