Customer Account Representative

Alphabeinsightinc; Las Vegas (NV); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Full-time

Training & development

Career growth

Team environment

Growth opportunities

Job summary

Elevare Branding in Las Vegas, NV is seeking a Customer Account Representative to join our team. You will work directly with customers, assist with account-related needs, provide information about products and services, and help create a professional and positive customer experience.

This role suits someone who enjoys working with people, communicates confidently, stays organized, and is eager to develop strong customer service and account management skills.

Qualifications

• Strong verbal and written communication skills.
• Ability to build and maintain relationships with customers.
• Attention to detail and organizational accuracy.

Responsibilities

• Serve as a primary point of contact for customers and assigned accounts.
• Build and maintain positive, professional relationships with customers.
• Assist customers with questions, account information, products, and services.
• Provide clear and accurate information based on customer needs.
• Support customer account updates, requests, and general account management.
• Identify customer needs and help provide appropriate solutions.
• Maintain accurate customer and account records.
• Follow up with customers to ensure a positive experience.
• Collaborate with team members to achieve customer service and company goals.

Skills

Customer service

Account management

Communication

Organizational skills

Time management

Job description

Elevare Branding is seeking a motivated and personable Customer Account Representative to join our team in Las Vegas, NV.

In this role, you will work directly with customers, assist with account-related needs, provide information about products and services, and help create a professional and positive customer experience.

This position is ideal for someone who enjoys working with people, communicates confidently, stays organized, and is interested in developing valuable customer service, communication, and account management skills.

Responsibilities

• Serve as a primary point of contact for customers and assigned accounts.
• Build and maintain positive, professional relationships with customers.
• Assist customers with questions, account information, products, and services.
• Provide clear and accurate information based on customer needs.
• Support customer account updates, requests, and general account management.
• Identify customer needs and help provide appropriate solutions.
• Maintain accurate customer and account records.
• Follow up with customers when necessary to ensure a positive experience.
• Collaborate with team members to achieve customer service and company goals.
• Maintain a professional understanding of company services and processes.
• Handle customer concerns with professionalism, patience, and attention to detail.
• Participate in ongoing training and professional development opportunities.
• Strong verbal and written communication skills.
• Professional and customer-focused attitude.
• Strong interpersonal and relationship-building skills.
• Ability to communicate confidently with different types of customers.
• Excellent organization and time-management skills.
• Ability to work effectively both independently and as part of a team.
• Strong problem-solving and decision-making abilities.
• Attention to detail and ability to manage multiple priorities.
• Positive attitude and willingness to learn.
• Comfortable working in a fast-paced and goal-oriented environment.
• Reliable, adaptable, and professional.

• Competitive salary of $50,000-$55,000 per year
• Full-time employment
• Professional training and development
• Career growth opportunitiesOpportunities to develop customer service and account management skills
• Supportive and collaborative team environment
• Performance-based growth opportunities
• Opportunities for increased responsibility as the company grows
• Professional development within a growing organization