Customer Account Representative

Every Word Code; Dallas (TX); On-site; USD 50,000 - 55,000; Full time

Job summary

Every Word Code seeks a customer-focused and detail-oriented Customer Account Representative in Dallas, TX. The ideal candidate will manage customer accounts, ensuring satisfaction through effective communication and support. This role offers competitive salary and opportunities for personal and professional growth in a collaborative environment.

Benefits

Competitive salary

Opportunities for professional growth

Ongoing skills training

Paid time off and company holidays

Comprehensive health and dental coverage

Qualifications

• 1-2 years of experience in customer service or account management.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Manage and maintain assigned customer accounts.
• Respond to client inquiries and resolve issues.
• Coordinate with internal departments for customer needs.

Skills

Communication

Organizational skills

Interpersonal skills

Customer service

Multitasking

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree

Tools

Microsoft Office Suite

CRM tools

Job description

1 day ago Be among the first 25 applicants

About Us

At Every Word Code, we are committed to creating seamless experiences for our customers by combining innovation, efficiency, and reliability. As a forward-thinking company dedicated to growth and excellence, we value professionals who are customer-focused, detail-oriented, and motivated to contribute to our continued success.

Company Description

About Us

At Every Word Code, we are committed to creating seamless experiences for our customers by combining innovation, efficiency, and reliability. As a forward-thinking company dedicated to growth and excellence, we value professionals who are customer-focused, detail-oriented, and motivated to contribute to our continued success.

Job Description

Job Description

We are currently seeking a professional and detail-oriented Customer Account Representative to join our team in Dallas, TX. This role is essential in maintaining high levels of client satisfaction by managing customer accounts, addressing inquiries, and ensuring seamless communication between clients and internal teams.

Responsibilities

• Manage and maintain assigned customer accounts with professionalism and attention to detail
• Respond promptly to client inquiries and resolve any issues efficiently
• Coordinate with internal departments to ensure customer needs are met
• Monitor account activity, update records, and report on account performance
• Assist in preparing service agreements, proposals, and client documentation
• Ensure customer satisfaction through proactive support and regular follow-ups
  
  

Qualifications

Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred
• Minimum of 1–2 years of experience in customer service, account management, or related field
• Excellent communication and interpersonal skills
• Strong organizational and time-management abilities
• Proficiency in Microsoft Office Suite and CRM tools
• Ability to multitask and work independently in a fast-paced environment
  
  

Additional Information

Benefits

• Competitive salary: $50,000 – $55,000 per year
• Opportunities for professional growth and advancement
• Ongoing skills training and development programs
• Supportive and collaborative work environment
• Paid time off and company holidays
• Comprehensive health and dental coverage

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Advertising Services

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