Customer Account Representative

Hunter Super Techs - TurnPoint; Bedford (TX); On-site; Full time

Job summary

An established industry player is seeking a Customer Account Representative who is passionate about enhancing customer experiences. This full-time position offers a consistent schedule, paid time off, and a supportive work culture. You will engage with customers through exceptional service, manage deliveries and pickups, and ensure the store remains inviting and organized. With a focus on meaningful work, this role provides the opportunity to make a real difference in customers' lives while fostering your career growth in a dynamic environment. Join a team that values determination and a commitment to service excellence.

Benefits

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Savings Plan

Life Insurance

Flexible Spending Accounts

Short Term Disability

Long Term Disability

Identity Theft Protection Plan

Qualifications

• Must be at least 18 years of age and have a valid driver's license.
• Ability to lift and move heavy products like furniture and appliances.

Responsibilities

• Provide top-notch customer service with a friendly approach.
• Handle deliveries and pickups safely and efficiently.
• Maintain store organization and cleanliness.

Skills

Customer Service

Communication Skills

Problem Solving

Education

High School Diploma or Equivalent

Tools

Company Vehicles

Job description

Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour?

Why should I apply in just a few clicks?

• Paid Time Off and Sunday Off -- We are Closed!
• Full-Time Employment and a Consistent Schedule
• Weekly Pay (companywide)
• Award Winning Culture with the Opportunity to Advance
• Great Benefits: Medical, Dental, Vision, Life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan with company match, Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan

What will you do? Provide customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives!

A day in the life of a Customer Account Representative:

• Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customers' homes and obtain new rental orders when needed on the sales floor and over the phone.
• Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures as well as keeping vehicles clean and properly maintained as assigned.
• Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind by refurbishing merchandise to like new condition and keeping showroom dusted, vacuumed and organized.

What are the minimum requirements?

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Valid state driver's license and good driving record -- You WILL be driving the company vehicles.
• Ability to lift and move product such as furniture, electronics, and appliances.
• Great communication and customer service skills.

What are some additional helpful traits?

• Seeking more than just a job, but a CAREER.
• A desire to improve our customer's lives.
• A hunger to learn the business.
• Grit and determination.

Physical Demands:

The physical demands described here are representative of those that must be met by a Coworker to successfully perform the essential functions of this job. While performing the duties of this job, the Coworker is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The Coworker must frequently lift and/or move (push/pull) heavy items and merchandise. All Coworkers are expected to adhere to all Company safety guidelines while meeting the physical demands of the job.

Expected Hours of Work:

This is a full-time position, and hours/days of work are Monday through Saturday, store open to close hours. Sundays off along with one other weekday off. Schedules and hours per week/overtime work may change throughout the year as dictated by management and business needs.

This is an excerpt from the full job description and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business. Rent-A-Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.