Customer Account & Operations Coordinator

Siteworks FM LLC; Village of Patchogue (NY); Vor Ort; USD 24.796 - 34.440; Vollzeit

Benefits dieser Stelle

401(k) matching

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Vision insurance

Zusammenfassung

A construction and facility maintenance company in Patchogue, NY, is seeking a Customer Account Coordinator. This role involves managing all client communications, creating work orders, and ensuring high-quality service delivery. The ideal candidate will possess strong communication skills, a proactive approach, and organizational abilities. Compensation ranges from $18.00 to $25.00 per hour, with benefits including 401(k) matching and health insurance.

Qualifikationen

• Effective communication skills are essential for client interactions.
• Ability to think strategically and proactively manage situations.
• Strong organization and attention to detail are required.

Aufgaben

• Receive all incoming client calls and emails.
• Create and dispatch all work orders.
• Improve customer service experience for organic growth.
• Take ownership of customer issues and follow through to resolution.
• Coordinate daily services with vendors and technicians.
• Maintain high-profile customer relationships.
• Handle job escalations efficiently.

Kenntnisse

Strong verbal and written communication skills

Pro‑active with the ability to think strategically

Organized & detail oriented

Advanced troubleshooting and multi‑tasking skills

Experience working with & managing sub‑contractors

Ausbildung

Associates degree or equivalent experience

Jobbeschreibung

A construction and facility maintenance company in Patchogue, NY, is seeking a Customer Account Coordinator. This role involves managing all client communications, creating work orders, and ensuring high-quality service delivery. The ideal candidate will possess strong communication skills, a proactive approach, and organizational abilities. Compensation ranges from $18.00 to $25.00 per hour, with benefits including 401(k) matching and health insurance.