Customer Account Manager-Costco International

Nestlé; Solon (OH); On-site; USD 101,000 - 142,000; Full time

Benefits offered by this job

401k with company match

Healthcare coverage

Incentives and comprehensive benefits

Job summary

Nestlé USA is seeking a Customer Account Manager for Costco International to advance strategy and business development across Nestlé markets and NiM operating companies.

The role focuses on managing relationships with Costco International, enabling best-practice transfer, and driving local performance and global results through strong cross-functional collaboration.

Qualifications

• 8+ years of relevant sales experience in the CPG industry.
• Proven experience in business development and relationship management.
• Proven ability to communicate and negotiate, presenting offerings and addressing concerns.
• Demonstrated ability to coordinate across marketing, sales, product development for alignment.
• Experience developing and implementing strategies with long-term goals and targets.
• Strong knowledge of Nestlé markets and NiM operating companies preferred but not required.

Responsibilities

• Support strategy and business development in Nestlé markets and across NiM operating companies.
• Support Global Nestlé initiatives and reporting needs.
• Support Top-to-Top (T2T) Costco International relationships and facilitate best practice transfer.
• Build and maintain relationships with Nestlé Costco Champions and key stakeholders to drive local performance visibility and global results.
• Interface with Costco International Merchandising Center of Excellence and Global Leverage teams.
• Communicate Costco’s global priorities and integrate them into local integrated business planning.
• Support innovation, renovation, and explore new product opportunities across U.S. and international markets.
• Identify strategic partnerships and alliances to better support local teams and missions.
• Collaborate with regional and global customer interface teams.
• Contribute to Omni-channel acceleration and improve ways of working with Costco.

Skills

Sales experience

Business development

Communication

Cross-functional collaboration

Strategic planning

Negotiation

Relationship management

Networking

Analytical thinking

Problem solving

Collaboration

Time management

Prioritization

Tools

Outlook

Office 365

Job description

Foods people love. Brands people trust. And a career that nourishes your future like no other. If you're driven by the passion to do something meaningful that changes lives, Nestlé is the place for you. Nestlé USA is one of seven operating companies that make up Nestlé’s presence in the United States.

We're in 97% of American homes, and as the leading food and beverage company, our goals are to continue to deliver quality food and beverage products, strengthen our local communities, and reduce our environmental and climate impact.

We’re determined to challenge the status quo and be better tomorrow than we are today. As individuals and teams, we embrace our entrepreneurial culture and have created a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day.

Here, you will find limitless opportunities to learn and advance your career and feel empowered to succeed in the workplace and beyond. Because our focus is not only on nourishing our customers, but also about enriching you.

Position Summary

Nestlé USA is seeking a passionate and driven individual to join our team as a Customer Account Manager for Costco International. In this role, you will play a crucial role in supporting strategy and business development within Nestlé markets and across NiM operating companies.

This role is pivotal in managing relationships to accelerate growth across our club partner. To achieve efficiency and acceleration, this role requires a general manager mindset to extrapolate best practices in market synergies, item execution, and prioritization of domestic and international opportunities to ensure global alignment and support local management.

Primary Responsibilities

• Support strategy and business development in Nestlé markets and across NiM operating companies.
• Support Global Nestle initiatives and reporting needs.
• Support Top-to-Top (T2T) Costco International relationships and facilitate best practice transfer.
• Build and maintain relationships with Nestlé Costco Champions and key stakeholders to drive local performance visibility and global results.
• Interface with Costco International Merchandising Center of Excellence and Global Leverage teams.
• Communicate Costco’s global priorities and integrate them into local integrated business planning.
• Support innovation, renovation, and explore new product opportunities across U.S. and international markets.
• Identify strategic partnerships and alliances to better support local teams and missions.
• Collaborate with regional and global customer interface teams.
• Contribute to Omni-channel acceleration and improve ways of working with Costco.

Experience

• At least 8 years of relevant sales experience in the CPG industry
• Proven experience in business development and relationship management
• Proven ability to effectively communicate and negotiate, presenting the company’s offerings and addressing customer concerns.
• Demonstrated ability to coordinate across departments (e.g., marketing, sales, product development) to ensure alignment with company goals.
• Experience developing and implementing strategies that align the company's long-term goals, setting ambitious targets, and regularly reviewing progress
• Strong knowledge of Nestlé markets and NiM operating companies preferred but not required Skills
• Able to influence with integrity, provide impactful insights and engage with multiple internal and external stakeholders.
• Strategic Sales and Marketing: This involves identifying and targeting potential clients, understanding customer needs, and developing tailored pitches that resonate with different audiences. It also includes the ability to craft marketing strategies that align with business goals, leverage market research, and drive sales growth
• Networking and Relationship Management: Building and nurturing long-term relationships with clients, partners, and industry influencers is crucial. This skill set encompasses connecting with people at various levels, understanding stakeholder needs, and maintaining strong professional networks
• Communication: Effective communication and negotiation skills are paramount for presenting the company's offerings and addressing any objections raised by potential clients
• Analytical: The ability to analyze market trends, customer data, and business performance to make informed decisions and identify growth opportunities
• Problem-Solving: Being able to identify and resolve issues and opportunities across markets is essential for driving business growth
• Collaboration: Working effectively with regional and global customer interface teams, as well as local teams, to establish strategic partnerships and alliances
• Technical: Proficiency in using productivity tools like Outlook and Office 360 collaboration tools, as well as strong capabilities in prioritization and time management

Salary: $100,596.39 to $141,992.70 per year

Bonus Eligibility: 15%

The pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. It is not typical for an individual to be hired at top of range.

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at https://www.nestlejobs.com/nestle-in-the-us-benefits

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at [e-mail] or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.

Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.

Job Requisition: 421632

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