Custom Install (CI) Senior Specialist

Samsung Electronics

United States

Remote

USD 110,000 - 142,000

Full time

14 days+
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Benefits offered by this job

Medical
Dental
Vision
Life Insurance
401(k)
Employee Purchase Program
Tuition Assistance
Paid Time Off
Student Loan Program
Wellness Incentives

Job summary

Samsung Electronics America, Inc. is seeking a results-driven CI field sales support professional to assist the field sales managers and enable growth across all US territories.

You will coordinate account outreach, follow-up, program tracking, and event support while cultivating a strong data-driven mindset. The role requires travel up to 40%, advanced PowerPoint and Excel skills, and the ability to communicate with all organizational levels.

Qualifications

  • Bachelor’s Degree required.
  • 4+ years of related customer install channel sales experience.
  • Ability to communicate with all levels of an organization.
  • Willingness to travel up to 40% in the US.

Responsibilities

  • Support CI field sales managers and enable growth across territories.
  • Handle account cold calling, follow-ups, and program tracking.
  • Coordinate events and provide essential sales support.
  • Identify opportunities and drive revenue with data-driven insights.
  • Collaborate with directors and field managers on territory strategies.
  • Assist in selling and expanding Platinum and Buying Group dealer opportunities.
  • Maintain coordination with consulting partners and asset development.
  • Travel in the US up to 40% as needed.

Skills

Account management
Data analytics
Presentation skills
Communication

Education

Bachelor’s Degree

Tools

PowerPoint
Excel

Job description

Position Summary

This role is not eligible for immigration sponsorship

Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.
To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Role and Responsibilities

This position will support existing CI field sales managers, allowing for career growth into full CI field sales management. Working with Director of Sales and field CI sales managers, position will support sales activities such as, but not limited to, account cold calling, account follow up, account program tracking, event support, etc.

Core purpose to provide support and increase revenue in all territories. Role will enable and support each territory manager to quickly identify opportunity where day-to-day manager role is directly managing relationships.

Position Objective
  • Sell-thru data review to identify key areas of focus.
  • Monthly buying group and territory review.
  • Support account cultivation and development for all accounts in the named (6) territories.
  • Responsible for Platinum Dealer opportunity identification and performance tracking and sales manager/account follow up.
  • Responsible for Buying Group Dealer opportunity identification and performance tracking and sales manager/account follow up.
  • Key contact for contracted consulting group (Brawn Consulting), responsible for Custom Integration asset development and coordination as needed (Comparison Grids, Accessory Grids, Spec Sheets, 2D Drawings.
  • Working with field sales managers, identify and research NEW account prospects to increase revenue in all territories.
  • Support event with invite coordination and follow up.
  • Ability to travel within the US up to 40% of the time
  • Other duties as assigned.
Skills and Qualifications
Minimum Qualifications:
  • Bachelor’s Degree required.
  • 4+ years of previous relatable Customer Install Channel Manufacturer Sales experience, Consumer Electronics or IT account management experience, and/or experience in CE Distribution where advanced data analytics skills, organizational skills, decision making abilities, taking initiative, and timely follow-up were critical to driving business results
  • Ability to communicate with all levels of an organization both internally and externally
  • Experience with large partners/portfolio
  • Ability to travel within the US up to 40% of the time
  • Advanced PowerPoint skills and outstanding presentation and sales skills
  • Advanced Excel skills (pivot tables, v-look ups, and data analysis)

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

FULLY REMOTE – CAN BE PERFORMED ANYWHERE

The salary range for this role will vary among specific regions due to geographic differentials in the labor market, and actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role. However, the salary ranges in the following regions are expected to be as follows:

  • Colorado: $100,500 to $124,000
  • NYC: $114,500 to $141,500
  • Washington State: $110,000 to $135,500
  • California: $114,500 to $141,500

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 12 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

To ensure a fair and transparent recruitment process, please do not use GenAI tools during your interview unless explicitly permitted; failure to adhere to these guidelines may result in disqualification from the recruitment process.

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.

If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

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