Custom In-Home Installation Lead

Best Buy; Norwalk (CT); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Great employee discount

Financial savings and retirement

Well-being support

Job summary

Best Buy is seeking a Custom In-Home Installation Lead to oversee setup, programming, and configuration of advanced audio systems in homes and businesses. You’ll ensure proper cabling, power management and code compliance while coordinating with sales, installation managers, engineers and contractors.

You will lead installations, provide tutoring sessions, and troubleshoot on-site, drawing on your experience in installation, sales or military service.

Qualifications

• 1 year of experience in sales, delivery, installation or repair OR military equivalent.
• 2 years of customer service experience.
• Current, valid driver’s license.
• Ability to acquire and maintain any state or local licensing, as required to perform job effectively within 90 days of hire.
• Have and maintain a driving record which meets Best Buy safety standards.
• Ability to lift 75 pounds individually or 150 pounds as a team.
• Must be at least 21 years of age.

Responsibilities

• Establish the cabling infrastructure in retrofit and new construction work environments.
• Program basic automation and control systems.
• Collaborate with Best Buy sales teams, custom installation managers, engineers, programmers, general contractors and subcontractors.
• Oversee all aspects of customer deliveries, setups, tutoring sessions and troubleshooting.

Skills

Sales/delivery/installation experience

Customer service experience

Driver's license

Licensing compliance within 90 days

Clean driving record

Ability to lift heavy items

Age 21+

Job description

As a Custom In-Home Installation Lead, you’ll lend your talents to the delivery, installation, configuration and programming of advanced audio systems in residential and commercial spaces. You’ll need to meet the custom installation standards for device mounting, cable management, power management and functionality of audio products. You must have a solid understanding of general electrical and construction principles. You must also be able to follow current National Electrical Code and Uniform Building Code standards as well as any code or applicable laws mandated by the authorizing jurisdiction.

What You’ll Do

• Establish the cabling infrastructure in both retrofit and new construction work environments
• Program basic automation and control systems.
• Collaborate with Best Buy sales teams, custom installation managers, engineers, programmers, general contractors and subcontractors
• Oversee all aspects of customer deliveries, setups, tutoring sessions and troubleshooting

Basic Qualifications

• 1 year of experience in sales, delivery, installation or repair OR military equivalent
• 2 years of customer service experience
• Current, valid driver’s license
• Ability to acquire and maintain any state or local licensing, as required to perform job effectively within 90 days of hire
• Have and maintain a driving record which meets Best Buy safety standards (e.g., minimal number of violations/accidents, etc.)
• Ability to lift 75 pounds individually or 150 pounds as a team
• Must be at least 21 years of age

Preferred Qualifications

• Experience in an in-home experience environment
• Experience selling and/or installing home or car AV equipment

What’s In It For You

We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.

Our Benefits Include

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.

About Us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Position Type: Full timePandoLogic. Keywords: Installation Engineer, Location: Norwalk, CT - 06854