Custom Framing Specialist — Customer Experience

Michaels Stores; Portage (MI); Sur place; USD 24 000 - 32 000; Plein temps

Résumé du poste

Michaels Stores in Portage, MI is seeking a team member to assist customers with framing needs and provide a clean, well-stocked store environment. You will help customers select frames, operate framing equipment, and support omni-channel processes.

The role emphasizes following SOPs, delivering friendly service, and handling cash with accuracy. The position involves standing for long periods and working nights, weekends, and early mornings as needed.

Qualifications

• Basic computer skills and basic measuring skills.
• Ability to operate the framing equipment and glass cutter.

Responsabilités

• Adhere to SOPs and company programs to ensure compliance with laws and requirements.
• Build relationships with customers while creating custom framing solutions.
• Complete framing orders accurately and on time.
• Maintain the ready-made frame department and other assigned areas.
• Deliver friendly customer service and help customers find products.
• Operate cash register and handle cash to standards.
• Assist with Omni channel processes.

Connaissances

Basic computer skills

Basic measuring skills

Framing equipment operation

Glass cutter operation

Outils

Framing equipment

Glass cutter

Description du poste

Michaels Stores in Portage, MI is seeking a team member to assist customers with framing needs and provide a clean, well-stocked store environment. You will help customers select frames, operate framing equipment, and support omni-channel processes.

The role emphasizes following SOPs, delivering friendly service, and handling cash with accuracy. The position involves standing for long periods and working nights, weekends, and early mornings as needed.