Custom Framing & Customer Experience Specialist

Michaels Stores; Lansing (MI); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Job summary

The Michaels Companies Inc. in Lansing, MI is seeking a framing associate to help customers create custom framing solutions and maintain a well-merchandised, in-stock store.

You will handle framing orders, operate the framing equipment and glass cutter, assist customers, and support store operations during nights, weekends and early mornings with a focus on safety and friendly service.

Qualifications

• Basic computer skills are required.
• Ability to measure materials accurately.
• Experience operating framing equipment and glass cutter is preferred.

Responsibilities

• Adhere to SOPs and company programs to ensure compliance with laws and standards.
• Build relationships with customers while creating custom framing solutions and delivering sales targets.
• Complete framing orders with high quality and on time.
• Maintain ready-made frame department and related areas including replenishment.
• Deliver friendly customer service and maintain a well-merchandised, in-stock store.
• Assist with Omni channel processes and store operations.

Skills

Basic computer skills

Basic measuring skills

Framing equipment operation

Glass cutter operation

Tools

Framing equipment

Glass cutter

Job description

The Michaels Companies Inc. in Lansing, MI is seeking a framing associate to help customers create custom framing solutions and maintain a well-merchandised, in-stock store.

You will handle framing orders, operate the framing equipment and glass cutter, assist customers, and support store operations during nights, weekends and early mornings with a focus on safety and friendly service.