Custom Care Technician

Lawn Doctor Inc.; Lake Villa (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Lawn Doctor is seeking a dependable Fall Customer Care Lawn Technician for the fall season in Illinois. No lawn care experience is required as on-the-job training will cover operating an aerator, seeding, and fertilizer application.

The role emphasizes customer service, safety, and working outdoors to service properties with core aeration and overseeding, followed by late-season tasks. Transportation and a strong work ethic are valued assets.

Qualifications

• Entry-level position; no lawn care experience required.
• Outdoor physical work and learning on the job are expected.
• Valid driver’s license preferred.

Responsibilities

• Perform core aeration and overseeding services.
• Operate professional lawn care equipment.
• Transition into late‑season and winterization fertilizer applications.
• Complete scheduled routes efficiently and accurately.
• Communicate professionally with customers.
• Identify and report customer concerns or lawn conditions.
• Follow product labels, company procedures, and safety requirements.
• Maintain clean and organized equipment and company vehicles.

Job description

Fall Customer Care Lawn Technician

Lawn Doctor is looking for a dependable, hardworking Fall Customer Care Lawn Technician to join our team for the fall season.

This is a hands‑on outdoor position focused primarily on core aeration and seeding, followed by late‑season and winterization fertilizer applications.

Experience Is NOT Our Top Priority

You do not need lawn care experience.

We can teach you how to operate an aerator, seed a lawn, and properly apply fertilizer.

What we can’t teach is your character.

We’re looking for someone who shows up, works hard, takes pride in doing the job correctly, treats customers and their property with respect, and is willing to learn.

If you have lawn care experience, great. If you’ve never worked on a lawn professionally but you’re dependable, coachable, hardworking, and good with people, we want to hear from you.

We’d rather train a great person how to care for lawns than try to teach an experienced technician how to care about our customers.

What You’ll Do

• Perform core aeration and overseeding services
• Operate professional lawn care equipment
• Transition into late‑season and winterization fertilizer applications
• Complete scheduled routes efficiently and accurately
• Communicate professionally with customers
• Identify and report customer concerns or lawn conditions
• Follow product labels, company procedures, and safety requirements
• Maintain clean and organized equipment and company vehicles

Customer Care Is Part of the Job

When you pull into a customer’s driveway wearing a Lawn Doctor uniform, you represent our entire company.

Customers will have questions and sometimes concerns. We expect you to stop, listen, communicate professionally, and treat them with respect.

You aren’t expected to know every answer. You’re expected to care enough to find one.

A great-looking lawn is important. A customer who trusts the person caring for their property is just as important.

Our Core Values

• Integrity – Do the right thing, even when no one is watching.
• Consistency – Provide dependable, professional service every time.
• Ambition – Work hard, keep learning, and accept coaching.
• Respectfulness – Respect our customers, coworkers, equipment, and property.
• Protecting Our Reputation – Understand that everything you do represents the entire Lawn Doctor team.

What We’re Looking For

• Dependable and ready to work
• Strong work ethic and positive attitude
• Comfortable working outdoors and performing physical work
• Comfortable communicating with customers
• Able to follow directions and work independently once trained
• Willing to learn and accept coaching
• Valid driver’s license and acceptable driving record

Previous lawn care, landscaping, equipment operation, or customer service experience is helpful, but not required.

We’ll Teach You the Rest

Fall is busy and the work is physical, but we’ll provide hands‑on training and teach you our equipment, services, safety procedures, and expectations.

We’re not looking for someone to simply get through a list of lawns. We’re looking for someone who takes pride in their work, takes care of their customers, helps their teammates, and represents Lawn Doctor professionally.

You bring the work ethic, character, dependability, and willingness to take care of people. We’ll teach you the rest.

Lawn Doctor is an Equal Opportunity Employer