Custody Product Manager

Citi; New York (NY); On-site; USD 163,600 - 245,400; Full time

Benefits offered by this job

Hybrid work model (3 days in office, 2

Competitive compensation

Professional development

Job summary

Citi invites applications for a Custody Product Manager to shape the North America custody product roadmap and drive growth across clearing and market infrastructure. You will lead cross-functional teams, define pricing frameworks, and manage the product lifecycle for ETF and funds products with senior client engagement.

The role emphasizes strong P&L management, regulatory understanding, and collaboration with Risk, Tech, and Operations to sustain Citi’s competitive position in global custody.

Qualifications

• Minimum 6–10 years in securities services with custody or post-trade product exposure.
• Experience managing products linked to financial market infrastructures (NSCC/FICC/DTC).
• Strong credit, risk management, and intraday exposure controls knowledge.
• Fluent with FMI connectivity protocols and regulatory frameworks (ETF Rule, UCITS).
• Proven track record in pricing, RFPs, and client negotiations.

Responsibilities

• Define and execute the NA Custody product roadmap, prioritizing clearing and connectivity.
• Partner with Sales and Client Executives to win custody mandates.
• Manage Custody P&L across client segments and drive profitability.
• Design tiered, bundled, and credit-adjusted pricing models and analyze risk-adjusted returns.
• Lead end-to-end lifecycle for ETF and fund products, coordinating with market makers and clearing agencies.
• Build relationships with senior leaders and drive strategic reviews on performance and growth.
• Collaborate with Tech, Risk, and Operations to launch product enhancements.
• Monitor regulatory changes and market infrastructure modernization; translate into strategy.

Skills

Securities services expertise

Product management

P&L management

Financial modeling

Pricing strategy

Client relationship management

Regulatory awareness

RFP & negotiations

Cross-functional leadership

Education

Bachelor's degree in Finance/ Business/ Economics/ CS

Tools

SWIFT MT/MX

ISO 20022

FMIs / market infrastructure

Job description

Citi is seeking a Custody Product Manager to lead the strategic design, commercialization, and evolution of its North America Custody business, with deep focus on Global Custody, clearing, financial market infrastructure connectivity, and credit and risk management. In this role, you will shape and deliver the product roadmap for custody and clearing solutions serving asset managers, asset owners, and financial institution clients at global scale. This is a high-impact opportunity to define the future of post-trade securities services within one of the world's leading financial institutions.

Responsibilities

• Define and execute the North America Custody product roadmap, prioritizing securities clearing capabilities, financial market infrastructure connectivity, and credit and risk management solutions in response to market demand and competitive dynamics.
• Partner with Sales and Client Executive teams throughout the sales cycle, applying deep expertise across the post-trade securities lifecycle to advance and close custody and clearing mandates.
• Manage the Custody PNL across key client segments, setting and achieving revenue targets, capital efficiency goals, and profitability outcomes.
• Design innovative pricing frameworks - including tiered, bundled, and credit-adjusted models, and conduct profitability and risk-return analysis to inform product investment decisions.
• Lead the end-to-end product lifecycle for ETF and funds products, coordinating integration with market makers, authorized participants, and central clearing agencies to ensure seamless delivery.
• Build and sustain trusted relationships with senior business, risk, and operations leaders at existing and prospective clients, participating in strategic business reviews to evaluate product performance and identify growth opportunities.
• Collaborate with Technology, Risk, and Operations teams to design and launch product enhancements that strengthen Citi's competitive position in Global Custody.
• Monitor regulatory developments, clearing house changes, and financial market infrastructure modernization initiatives, translating market shifts into actionable product strategy.

Required qualifications & skills

• A minimum of 6-10 years in securities services with substantive exposure to global custody, clearing, prime services, or post-trade products, including at least 3 years in a product management, product design, or solution architecture capacity within custody or clearing.
• Demonstrated ability to manage products or solutions connected to financial market infrastructures such as NSCC, FICC, or DTC, including deep familiarity with settlement, safekeeping, asset servicing, and central counterparty clearing flows.
• Command of credit and risk management frameworks covering intraday credit, collateral management, exposure monitoring, margin requirements, and risk mitigation strategies within clearing environments.
• Fluency in FMI connectivity protocols and messaging standards including SWIFT MT/MX and ISO 20022, alongside knowledge of regulatory frameworks such as SEC Rule 17f-5, ETF Rule 6c-11, and UCITS applicable to custody and clearing.
• Experience leading RFP processes, client negotiations, and fee and legal negotiations, with a record of securing and retaining mandates in competitive environments.
• Advanced financial modeling and P&L management skills, with the ability to conduct pricing analysis and risk-return assessments at both client and product levels.
• Familiarity with asset manager and fund technology ecosystems — including order management systems, portfolio management systems, and accounting platforms — and API-driven integration models.
• A bachelor's degree in Finance, Business, Economics, Computer Science, or a related field.

Beneficial skills & qualifications

• Experience at a leading global custodian, clearing broker, or financial market infrastructure provider, with a record of designing and launching successful custody or clearing products.
• Background in ETF operations, fund administration, or risk management, including experience with primary and secondary market flows across traditional, alternative, and ETF strategies.
• Applied experience with digital assets, blockchain technology, and associated post-trade infrastructure in a securities services context.
• Aptitude for applying AI and advanced data analytics in financial services to improve client outcomes, operational scale, and commercial performance.
• Industry certifications such as CFA, FRM, or CAIA.

What we offer

• Strategic ownership of a high-priority product domain within one of the world's most consequential financial institutions, with direct influence over commercial outcomes and long-term product direction.
• Hybrid working model, with 3 days in the office and 2 days working remotely, providing flexibility while maintaining the collaboration and connection that drive high performance.
• Access to Citi's global network of clients, markets, and colleagues, enabling cross-functional collaboration across the Americas, Europe, and Asia-Pacific.
• Ongoing investment in your professional development, including exposure to complex market infrastructure challenges, regulatory evolution, and emerging financial technology.
• Competitive compensation and financial wellbeing benefits commensurate with a senior role at a leading global institution.
• Wellbeing and work-life balance support, including programs designed to sustain performance and personal wellbeing over the long term.

Primary Location: New York New York United States

Time Type: Full time

Primary Location Full Time Salary Range: $163,600.00 - $245,400.00

• In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.
• Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.
• Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents - AI Notice and Right

Anticipated Posting Close Date: Aug 06, 2026