Custody and Visitation Mediator

North Carolina Association of Official Court Reporters; Northern (KY); Hybrid; USD 65,000 - 105,000; Full time

Job summary

The North Carolina Administrative Office of the Courts seeks a Custody and Visitation Mediator for the 33rd Judicial District, serving Davidson, Davie, Iredell, and Alexander counties. Salary ranges from $64,654 to $104,904, with responsibilities for conducting mediation, drafting parenting plans, and interfacing with the courts.

Requirements include a Master’s degree in a related field, 40 hours of mediation training, and 2 years’ related experience; Spanish fluency is a plus.

Qualifications

• Master's degree in psychology, social work, family counseling, or a related field.
• At least two years of experience related to child development or family dynamics.
• Forty hours of mediation training by a qualified instructor.
• Fluency in Spanish is preferred; independence and court-system familiarity are assets.

Responsibilities

• Conduct orientation sessions for clients in custody mediation.
• Provide a confidential, non-adversarial setting to facilitate resolutions.
• Facilitate mediation sessions using neutral techniques to reach agreements.
• Apply knowledge of child development and family dynamics to guide decisions.
• Draft parenting agreements reflecting the best interests of children.
• Interact with courts and the court community to build confidence in mediation.
• Perform administrative and case management tasks in Enterprise Justice.

Skills

Mediation techniques

Oral communication

Written communication

Conflict resolution

Public speaking

Time management

Case management

Computer skills

Education

Master's degree in psychology, social work, family counseling, or related field

Tools

Microsoft Word

Job description

## Custody and Visitation MediatorApply: Davidson County, NC: Davie County, NC: Alexander County, NC: Iredell County, NC: Full time: Posted Today: End Date: October 20, 2026 (13 days left to apply): JR-125801**Agency**District Court**Division**DISTRICT COURT 33**Job Classification Title**Custody and Visitation Mediator (NS)**Position Number**60006771**Grade**JB21**About Us**DO YOUR CAREER JUSTICE! Each and every day, North Carolina's courts help provide safety for our communities, prosperity for our economy, and protection for the rights, liberties, and freedoms that sit at the foundation of our state and federal constitutions. Consider an exciting and rewarding career with us and join the more than 7,000 elected officials and employees who make up our workforce and help us ensure that justice is administrated without favor, denial, or delay.**Description of Work**SALARY RANGE: $64,654.00 - $104,904.00 The 33rd Judicial District Court, which consists of Davidson and Davie counties, seeks a mediator to provide uniform services in the Custody and Visitation Mediation Program in accordance with NC General Statutes §50-13.1. These cases involve unresolved issues regarding the custody and/or visitation of children under the age of 18 in an effort to reduce litigation of custody and visitation disputes. The mediator position will also serve Iredell and Alexander counties in addition to Davie and Davidson counties.**Knowledge Skills and Abilities/Management Preferences**Responsibilities include, but are not limited to, the following:* Conduct orientation sessions advising clients of what to expect in the custody mediation process.* Provide a structured, confidential, non-adversarial setting to facilitate the cooperative resolution of custody and visitation disputes.* Facilitate mediation sessions using neutral mediation techniques to assist parties in reaching agreements.* Utilize knowledge of child development and family dynamics to assist parties in making decisions.* Assist parties in developing parenting agreements that are in the best interest of children and reduce those agreements into a well-written parenting agreement.* Interact with courts and court community to foster confidence in and provide accurate information about custody mediation.* Perform administrative and case management functions in Enterprise Justice. **Knowledge, Skills and Abilities / Competencies:** **Knowledge of:** child development and family dynamics; mediation and negotiation techniques; case management principles; report formulation; and time management. **Skills in:**oral and written communication; analysis; conflict resolution; public speaking; Microsoft Word; and using general office equipment including computers, printers, and telephones. **Ability to:** use neutral techniques of mediation obtained through training and experience; assist the parties in evaluating the impact on the child of specific custody and visitation arrangements that they might be considering; maintain neutrality in the treatment of the parties; diffuse a threatening situation if necessary; assist in the resolution process; manage cases and meet program goals in a timely manner; draft parenting agreements and use computer hardware and software. **Must possess a valid NC Driver's License.** **Supplemental and Contact Information****INSTRUCTIONS:** Applicants must complete an on-line application by clicking the above APPLY link. Mailed or faxed applications will **not** be accepted. Before applying, please read the Online Employment Application Guide for instructions on creating your profile and applying for specific postings. It is important your application includes all of your relevant education and work experience and that you answer all questions associated with the application to receive proper credit. Résumés are not accepted in lieu of fully completed applications. **\\*NOTE\\***Many job postings require certain documents be attached to an application. Verify your application is complete and uploaded documents are attached to your application *before* submitting it. Applications may not be altered after they have been submitted.*All NC Judicial Branch agencies are Equal Opportunity Employers.*The North Carolina Judicial Branch participates in E-Verify, an internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from the US Department of Homeland Security and Social Security Administration records to confirm employment eligibility. Dominikii Coleman NC Administrative Office of the Courts Human Resources Division https://www.nccourts.gov/about/about-judicial-branch/careers **Minimum Education and Experience**Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.Master's degree in psychology, social work, family counseling, or a comparable human relations disciple and two (2) years of experience relating to child development, family dynamics or comparable areas. Additionally, for a person to qualify to provide mediation services pursuant to NC General Statutes §39A (7A-494), he or she must have at least forty (40) hours of training in mediation techniques by a qualified instructor of mediation as determined by the North Carolina Administrative Office of the Courts (NCAOC). This training may be acquired before employment with the NCAOC or may be provided while on the job. **Management Preferences:** Fluency in Spanish. Ability to work independently. Knowledge of or experience in the court system. **Attach cover letter, résumé, and writing sample.**