Custodian Team Lead

Indiana University; Indianapolis (IN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical and dental insurance

HSA contributions

Paid holidays and time off

Tuition subsidy for IU courses

Employee assistance program

Job summary

Indiana University Indianapolis Campus Facility Services is seeking an intermediate-level custodial supervisor to lead entry‑level staff and ensure high cleaning standards across campus facilities.

The role supports safety, efficiency, and customer service, with opportunities to train others, manage multiple projects, and contribute to campus upkeep and snow removal operations.

Qualifications

• High school diploma or equivalent; 1 year custodial experience with leadership, or 2 years foundational custodial with leadership.
• Demonstrated leadership skills and ability to supervise entry-level staff.

Responsibilities

• Provide supervision and assign tasks within a routine.
• Monitor quality and compliance with sanitation standards.
• Train new staff on cleaning procedures and safety.
• Inspect areas and report maintenance needs to supervisor.
• Support snow removal as needed.

Skills

Safety first mindset

English communication

Time management

Quality-oriented

Customer relations

Leadership potential

Physical stamina

Detail orientation

Education

High school diploma or GED

2+ years custodial leadership experience

Tools

Cleaning equipment knowledge

Job description

CAMPUS FACILITY SERVICE GENERA (IN-CFSG-IUINA)

Campus Facility Services (CFS) is proud to provide all Indiana University (IU) Indianapolis students, faculty, staff, and visitors with a high-quality physical environment. We provide maintenance, grounds and custodial services for more than 70 buildings and parking garages and over 300 acres of lawns, trees, plantings, sidewalks and parking lots. The department is also a frequent partner with IU Capital Projects on campus renovation projects and new construction initiatives.

Our Mission - Campus Facility Services (CFS) - People serving the campus community and caring for the physical environment in support of the Indiana University Indianapolis mission.

Our Vision - Earning customer trust through caring, connected, and competent service professionals.

• Provides structure and oversight for entry-level employees. Prioritizes work assignments within a given routine and assigns tasks. Participates in performing custodial duties. Monitors work for quality, accuracy, and completeness to ensure compliance with departmental sanitation standards.
• Manages and controls equipment and chemicals assigned to a given routine. Maintains and orders supplies.
• Inspects assigned areas and equipment to ensure that the quality of care is consistent with departmental standards.
• Reports staff concerns, areas of deficiency, and any need for building maintenance to the shift supervisor for appropriate action.
• Trains new employees on cleaning procedures, equipment, products, departmental policies, and standards. May review and approve timesheets.
• Performs other duties and responsibilities as assigned. Assists with snow removal activities as necessary.

Required

Education / Work Experience

• High school diploma or equivalent (such as HSED or GED) with 1 year of custodial experience and demonstrated leadership skills. OR
• General knowledge at the high school level with 2 years of experience at the foundational custodian level and demonstrated leadership skills.

Skills Required

• Ability to work in a safe and efficient manner.
• Proficient in English with written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast-paced, dynamic environment.
• Seeks to acquire knowledge in area of specialty.
• Highly thorough and dependable.
• Demonstrates a high level of accuracy, even under pressure.
• Excellent organizational skills.
• Ability to represent the company with external constituents.
• Ability to drive multiple projects to successful completion.
• Strong verbal communication and listening skills.
• Ability to build strong customer relationships.
• Knowledge of effective leadership techniques.
• Ability to lead people and processes.
• Knowledge of general cleaning procedures and equipment.
• Ability to operate and use standard cleaning equipment and materials.
• Ability to perform work that requires medium to heavy physical effort.
• Ability to understand and follow oral and written instructions.
• Ability to use a computer.

This role requires the ability to remain in a stationary position as well as the ability to move about the workplace for long durations. It requires effective communication, the ability to operate machinery, tools, and controls. The role requires the ability to ascend/descend ladders/stairs, and to position one's self in low level positions, detect a variety of chemicals and/or gases. The role requires the ability to ascend to rooftops and move in tight spaces to perform and complete inspections. The person in this role must be able to perform the essential functions with or without an accommodation.

Available to work during inclement weather (i.e. snow and ice) when weather emergencies dictate that the department is needed to take care of the campus.

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Career Level: Intermediate

FLSA: Nonexempt

Job Function: Engineering, Trades & Facility

Job Family: Custodial

Click here to learn more about Indiana University's Job Framework.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at [e-mail] or by visiting IUPD.

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