Custodian Supervisor

CW Resources; Fort Drum (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

Telemedicine

Retirement plan

Disability insurance

Paid holidays & vacation

Job summary

CW Resources seeks a dependable Mess Attendant/Food Service Supervisor to help lead daily galley operations and support the team. This working supervisor role combines leadership, hands-on duties, and staff development in a high-volume food service environment.

You will oversee dishwashing operations, sanitation, dining area resets, and safety compliance, while coaching teammates and upholding health standards.

Qualifications

• Minimum 2 years of hands-on food service experience in high-volume or institutional settings.
• Valid driver's license and reliable transportation.
• Experience operating commercial dishwashing equipment and managing sanitation tasks.
• Familiarity with food safety and PPE standards; able to enforce compliance.
• Strong communication and organizational skills; able to relay updates to the Project Manager.
• Dependable, punctual, and team-oriented with a strong work ethic.

Responsibilities

• Operate and oversee commercial dishwashing equipment to ensure efficient sanitation of dishware and utensils.
• Direct and support manual scrubbing and proper sanitization of cookware in accordance with health and safety standards.
• Supervise and assist front-of-house operations including dining area resets, trash removal, and maintaining cleanliness across service zones.
• Provide hands-on leadership and coaching, setting clear expectations and actively supporting team development.
• Ensure compliance and maintain team performance, reinforcing standards throughout the shift.
• Monitor team output and promote quality, safety, and sanitation protocols.
• Ensure proper use of protective equipment, proactively identify safety concerns, and report issues to the Project Manager.
• Verify completion of daily tasks, secure supplies, and ensure all work areas are organized and ready for the next shift.

Skills

Food service

Leadership

Team training

Safety compliance

Communication

Tools

Commercial dishwashing equipment

Job description

We're seeking a dependable, mission-driven Mess Attendant/Food Service Supervisor to help lead daily galley operations and to support the team. This is a working supervisor role, combining leadership, team training, and hands‑on duties.

A Day in the Life of a Mess Attendant Supervisor at CW Resources

• Operate and oversee commercial dishwashing equipment to ensure efficient sanitation of dishware and utensils.
• Direct and support manual scrubbing and proper sanitization of cookware in accordance with health and safety standards.
• Supervise and assist front‑of‑house operations including dining area resets, trash removal, and maintaining cleanliness across service zones.
• Provide hands‑on leadership and coaching, setting clear expectations and actively supporting team development.
• Ensure compliance and maintain team performance, reinforcing standards throughout the shift.
• Monitor team output and promote quality, safety, and sanitation protocols.
• Ensure proper use of protective equipment, proactively identify safety concerns, and report issues to the Project Manager.
• Verify completion of daily tasks, secure supplies, and ensure all work areas are organized and ready for the next shift.

Why You'll Need to be Successful

• Minimum 2 years of hands‑on food service experience in high‑volume or institutional settings.
• Valid driver's license and reliable transportation.
• Experience operating commercial dishwashing equipment and managing sanitation tasks.
• Familiarity with food safety and PPE standards; able to enforce compliance.
• Strong communication and organizational skills; able to follow orders and relay updates to the Project Manager.
• Dependable, punctual, and team‑oriented with a strong work ethic.

Why You'll Love This Job

• Stay healthy and balanced with support from our Wellness Coordinator and health programs.
• Take pride in leading and training others while staying hands‑on.
• Enjoy active, fast‑paced work—no sitting behind a desk.
• Build valuable leadership experience in a high‑volume setting.

Physical & Environmental Demands

• Ability to lift and carry up to 40 pounds regularly.
• Must be able to stand and walk for long periods, often on hard or slippery surfaces.
• Frequent use of hands and arms for cleaning, lifting, and handling kitchen equipment.
• Requires bending, kneeling, and reaching to complete routine tasks.
• Exposure to hot surfaces, steam, and dishwashing equipment, with occasional work in cold areas like refrigerators or freezers.
• Work environment may be noisy due to equipment and kitchen activity.
• Floors may be wet or humid‑non‑slip footwear may be required for safety.
• Regular use of cleaning chemicals; proper PPE such as gloves and aprons must be worn.
• Good vision, hearing, and hand coordination are needed for safe and efficient work.
• Reasonable accommodations can be provided.

Company Overview

CW Resources, a part of CW Group, is a national non‑profit organization that has been delivering mission‑driven, high‑quality services for more than 60 years. We are committed to fostering a supportive and respectful workplace where every employee is valued for their unique contributions. We’re proud to offer a wide range of services, from vocational rehabilitation programs to delivering healthy food options through the Meals on Wheels program. Our dedication to empowering individuals and strengthening communities drives everything we do, and we continue to work toward a brighter, more welcoming future for all.

Explore Our Generous Benefits Package

• Employer Sponsored Benefits Includes:
• Insurance - Medical, Dental, Vision
• Telemedicine
• Retirement Plan & Match Options
• Short Term Disability
• Life Insurance
• Paid Holidays, Vacation and Sick time

Notification of Employee Rights Under Federal Labor Laws posters

CW's Self - Disclosure Form

We welcome all individuals to apply for this position. At CW, we are committed to maintaining a respectful and supportive work environment where all employees are valued for their contributions.

All applicants will be given equal consideration for employment based on their experience and qualifications, while ensuring compliance with all applicable laws and regulations regarding discrimination.

Pay Transparency Disclaimer: CW Group, Inc. Entities and Affiliates are committed to pay transparency and fairness. Salary ranges provided reflect the expected compensation based on experience, education, skills, qualifications, location and other relevant job‑related factors, and may include additional components such as incentive compensation and benefits. Final compensation will be determined in accordance with applicable laws and business needs (such as contractual obligations).

Qualifications

Behaviors

• Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
• Enthusiastic - Shows intense and eager enjoyment and interest
• Loyal - Shows firm and constant support to a cause
• Team Player - Works well as a member of a group

Motivations

• Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization
• Goal Completion - Inspired to perform well by the completion of tasks
• Self-Starter - Inspired to perform without outside help

Licenses & Certifications

• Driver's License (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.

Please E-mail: [e-mail] to submit a request for accommodation with the application process.