Custodian Security Guard I, On Call

Native American Health Center, Inc.; San Francisco (CA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

PTO / Sick leave

403(b) retirement plan

Medical, Vision, Dental insurance

Job summary

Native American Health Center (NAHC) seeks a Custodian/Security Guard I at the SF Clinic to maintain a safe, clean environment for patients, staff and visitors. You will sanitize and disinfect, respond to alarms, escort and assist with events, and support security operations as needed.

This on-call, non-exempt role may require evenings, weekends, and occasional after-hours coverage. Prior custodial or security experience is preferred; a High School diploma or GED is required.

Qualifications

• 1 year experience as a custodian or in a similar role, preferably in healthcare.
• Knowledge of sanitation, infection control and cleaning chemicals.
• Guard Card or ability to obtain one within 6 months.
• CPR certification required within 90 days.
• TB and physical clearance prior to start date.
• High school diploma or GED required.
• Ability to use basic cleaning equipment and groundskeeping tools.

Responsibilities

• Sanitize, disinfect and clean offices, clinical spaces and restrooms daily.
• Safely handle waste, dispose of regular and infectious waste following regulations.
• Assist in monitoring janitorial supplies and act as delivery contact for supplies.
• Respond to alarms and assist in emergency preparedness and evacuations.
• Provide safety and customer service support to staff and visitors.

Skills

Custodial experience

Security awareness

Infection control basics

De-escalation & safety

Emergency response

Education

High school diploma or GED

Job description

Job Details: Job Location: SF Clinic 160 Capp - San Francisco, CA 94110, Position Type: On-Call, Education Level: High School, Salary Range: $23.15 - $23.15 Hourly, Travel Percentage: Up to 25%, Job Shift: Day, Job Category: Facilities, POSITION: Custodian/Security Guard I, On-Call DEPARTMENT: Facilities SUPERVISOR: Facilities Manager LOCATION: Native American Health Center (NAHC) WORK HOURS: Full Time, 40 Hours per week, 100% FTE, Evenings and Weekends as needed STATUS: Non-Exempt, Non-Union

POSITION SUMMARY

The Custodian/Security Guard I is responsible for performing custodial and security duties for a safe care environment for members, staff and visitors; achieved by demonstrating the principles of monitoring premises, cleaning, disinfection, fogging, collection/disposal of biohazard waste and quality assurance toward the reduction of infectious diseases (i.e., the building, offices and clinical spaces). The Custodian/Security Guard I will respond to alarms, emergency requests, and use verbal de-escalation skills to resolve safety incidents.

The Custodian/Security Guard I must comply with the Center for Disease Control (CDC) and Native American Health Center (NAHC) standards for sanitation, including proper use of Personal Protective Equipment (PPE) while adhering to safety standards (e.g. SDS for chemicals) and participating in environmental emergency responses.

Custodians may be asked to work on occasional weekends and outside of regular clinic hours.

The Native American Health Center is an accredited institution and adheres to the standards of excellence set forth by the Accreditation Association of Ambulatory Health Care (AAAHC) and the Commission of Dental Accreditation (CODA).

DUTIES AND RESPONSIBILITIES

• 1. Sanitize, disinfect and clean the site including offices, clinical spaces, restrooms, common areas, waiting areas and staff break rooms.
• 2. Perform cleaning of floors, including sweeping, mopping and vacuuming. Wipe down walls, toilets, sinks, bathroom stalls and doors with disinfectant daily.
• 3. Safely collect, transport and dispose of regular trash, recycling, compost and infectious biohazard waste in compliance with regulations. Sanitize trash receptacles routinely. Responsible for appropriately disposing of items in correct trash dumpster, adhering to Waste Management guidelines to prevent overcharges.
• 4. Appropriately handle infectious waste, by storing containers in biohazard closets in preparation for weekly pick-up and as needed. Assist biohazard disposal vendor with access to biohazard waste room.
• 5. Replenish supplies in common areas, staff lounge, conference rooms and restrooms (e.g. soap, toilet paper, hand towels).
• 6. Dust windowsills, blinds and clean glass windows weekly and as needed.
• 7. Required to adhere to donning proper PPE while following strict procedures for cleaning and use of specialized chemicals and equipment to disinfect high touch surfaces and exposed spaces to prevent the spread of infections (e.g. doorknobs, elevator buttons, doors).
• 8. Aid in the relocation and installation of furniture and/or equipment, ensuring all pieces are safely installed (e.g. anchoring) .
• 9. Set up and break down of tables, chairs and canopies for meetings and/or special events, as scheduled.
• 10. Assist in monitoring of janitorial supplies. Act as delivery contact person for all custodial supplies.
• 11. Maintain the exterior premises by cleaning entrances, walkways, and parking areas.
• 12. Safely operate landscaping tools and equipment to perform landscaping duties such as mowing lawns, weeding, edging walkways, watering plants, and keep sidewalks/walking areas clean of debris.
• 13. Provide support in maintaining the safety and security of staff and members.
• 14. Assist members by opening doors for them, providing information on clinic services, and other general customer service duties.
• 15. Escort members and staff to their personal car or local public transportation location, by request.
• 16. Perform regular patrolling of premises to deter criminal activity and ensure the safety of the facility. Observe and monitor all visitors to the facility and surrounding areas, address any suspicious behavior that could be in violation of NAHC policies.
• 17. Respond to alarms and investigate suspicious activities, ensuring that incidents are reported and documented accurately.
• 18. Responsible for securing the facility by locking doors, closing windows and arming the facilities.
• 19. Assist in de-escalating upset individuals and if necessary, escort them out of the premises. Document all incidents on the Unusual Occurrence/HIPAA form and submit to supervisor.
• 20. Assist in emergency preparedness, including serving a role in the evacuation of the clinic when necessary.
• 21. Work in tandem with emergency personnel (e.g. EMT, Fire Department, local police department) as they respond to all emergency situations. Aid in clearing pathways, maintain spaces, facilitate space access, direct to clinic area where emergency is occurring, and aid as needed.
• 22. Work in tandem with the Safety Committee to remain up to date on safety and emergency preparedness principles. Assist NAHC staff and members during an emergency. Maintain order, direct staff and members to safety location and ensure everyone has evacuated the building.
• 23. Responsible for completing a thorough sweep of buildings to confirm visitors, members and staff have vacated premises prior to closing and securing the site.
• 24. Responsible for reporting any building maintenance issues in a timely manner to direct supervisor.
• 25. Member Care: Demonstrate understanding and apply working knowledge of safety policies and ensuring safe member practices.
• 26. Employee Safety: Safely performs all duties, follows required protective protocols to ensure personal safety as well as the safety of others.
• 27. Must maintain compliance with ergonomic safety standards, be mindful of posture, and regularly practice ergonomic stretches.
• 28. Quality Improvement: Actively participate in internal quality improvement teams and work with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards, when assigned.
• 29. HIPAA: Keep all protected health information (PHI) confidential and abide by HIPAA policies for the release and disclosure of any PHI. Will report unauthorized use of disclosure of PHI immediately, to supervisor or HIPAA security officer.
• 30. Work well under pressure and meet multiple and often competing deadlines.
• 31. At all times, demonstrate cooperative behavior with supervisors, subordinates, colleagues, clients, and the community.
• 32. Perform other duties as needed.

QUALIFICATIONS: MINIMUM QUALIFICATIONS

• 1. 1 year experience as a custodian, janitor or in similar role, preferably in a healthcare setting.
• 2. Knowledge of sanitation, infection control and proper handling of cleaning chemicals procedures, especially in a clinical setting.
• 3. Possession of Guard Card or ability to obtain one within 6 months of hire is required. Must be able to meet the Guard Card eligibility requirements listed on the Bureau of Security & Investigative Services. Must be able to maintain a valid Guard Card during employment.
• 4. Must obtain CPR certification within 90 days and kept current at all times.
• 5. Must provide TB and Physical clearance prior to start date.
• 6. High school diploma or GED is required.
• 7. Ability to use basic equipment (e.g. vacuums) and groundskeeping tools (e.g. blowers, weed eater, hedge cutters).
• 8. Previous experience using a variety of hand tools and equipment
• 9. Physical stamina to stand, walk, lift, bend, squat, twist and work in various weather conditions.
• 10. Lift up to 50 pounds regularly.
• 11. OSHA and CPR training are required annually.

BENEFITS:

Native American Health Center (NAHC) considers our employees to be our most valuable resource and offers an excellent benefit package: competitive salaries, personal time off (PTO) or sick/vacation leave program, and an employer contribution 403(b) retirement plan to full-time regular status employees. We also provide medical, vision, dental, flexible spending, group term and voluntary life insurance coverage for employees and their dependents—with a percentage of employee contribution for dependent medical premiums.

NOTE TO APPLICANTS:

Note to Applicants: Please be advised a post job offer, pre-employment Physical, TB test and Vaccination Clearance are required as a condition of employment. Vaccination Levels: 0 – Limited - require only TB, Physical & Seasonal Flu; 1 – Full Panel with exposure of Blood Borne Pathogens – requires, Measles, Mumps, Rubella, TDAP, Varicella, Hepatitis B, TB, Physical & Season Flu; 2 – Full panel no exposure of Blood Borne Pathogens – requires Measles, Mumps, Rubella, TDAP, Varicella, TB, Physical & Seasonal Flu Additionally, you may be asked to get a Department of Justice Fingerprinting and/or Federal, State, County criminal background check clearance as a contingency for an offer of employment. Criminal clearances are obtained to protect the welfare and safety of clients receiving services at NAHC.

EQUAL OPPORTUNITY EMPLOYER:

Within the scope of Indian Preference, all candidates will receive equal consideration without regard to race, color, gender, religion, national origin or other non-merit factors.

AGE DISCRIMINATION IN EMPLOYMENT ACT (ADEA):

Native American Health Center abides by the mandates of the ADEA (protecting individuals 40 years and older) and considers age a non-merit factor in all employment decisions and considerations.

AMERICANS WITH DISABILITIES ACT (ADA):

Native American Health Center abides by the mandates of the ADA and considers disability a non-merit factor in all employment decisions and considerations. Furthermore, NAHC will make any practical, feasible, and reasonable arrangements to accommodate qualified applicants and employees with disabilities.