Custodian (Full Time)

the Memphis Zoo; Memphis (TN); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Comprehensive benefits

Employee perks package

Job summary

The Memphis Zoo is seeking a full-time custodian to maintain cleanliness, safety, and order across Zoo facilities. Responsibilities include sweeping, mopping, trash removal, restroom sanitation, and minor maintenance, with some outdoor exposure and public interaction.

The role requires a high school diploma or equivalent, and preferred candidates have 1 year of relevant experience and familiarity with cleaning equipment.

Qualifications

• High school diploma or equivalent.
• One year of relevant experience, or any equivalent combination of education and experience.
• Experience with using cleaning equipment, including vacuum cleaners, floor buffers, and cleaning solutions.
• Knowledge of occupational hazards safety rules.

Responsibilities

• Keep building and property in clean and orderly condition.
• Performs routine maintenance activities.
• Performs heavy cleaning duties.
• Sweeps, mops, scrubs, or vacuums floors.
• Gathers and empties trash.
• Scrubs, sanitizes, and supplies restroom facilities.
• Dusts furniture, walls, and equipment.
• Cleans windows, mirrors, and partitions with soap and other cleansers.
• Mixes cleaning solutions and chemicals in containers in preparation for cleaning, according to instructions.
• Uses a handheld device to scan NFC tags and complete on-screen steps.
• Responsible for equipment, display and fixture inventory and maintenance.
• Ensures a positive guest experience by communicating with guests in a professional and courteous manner.

Skills

Detail-Oriented

Organization

Guest/Customer Service

Verbal and Written Communication

Teamwork Orientation

Stress management/composure

Time Management

Education

High school diploma or equivalent

Tools

Vacuum cleaners

Floor buffers

Cleaning solutions

Job description

Summary

The custodian is responsible for maintaining the cleanliness, safety, and orderliness of Zoo facilities by performing various cleaning tasks such as sweeping, vacuuming, mopping, dusting, trash removal, and restroom sanitation, often using specialized cleaning equipment and chemicals, to ensure a hygienic and functional environment for occupants; they may also perform minor maintenance tasks as needed.

Essential Job Functions

• Keep building and property in clean and orderly condition.
• Performs routine maintenance activities.
• Performs heavy cleaning duties.
• Sweeps, mops, scrubs, or vacuums floors.
• Gathers and empties trash.
• Scrubs, sanitizes, and supplies restroom facilities.
• Dusts furniture, walls, and equipment.
• Cleans windows, mirrors, and partitions with soap and other cleansers.
• Mixes cleaning solutions and chemicals in containers in preparation for cleaning, according to instructions.
• Uses a handheld device to scan NFC tags and complete on-screen steps.
• Responsible for equipment, display and fixture inventory and maintenance.
• Ensures a positive guest experience by communicating with guests in a professional and courteous manner.

Minimum Education and Experience

• High school diploma or equivalent.

Preferred Education and Experience

• One year of relevant experience, or any equivalent combination of education and experience, demonstrates the applicant's ability to perform the responsibilities and requirements outlined above.
• Experience with using cleaning equipment, including vacuum cleaners, floor buffers, and cleaning solutions.
• Knowledge of occupational hazards safety rules.

Competencies

• Detail-Oriented
• Organization
• Guest/Customer Service
• Verbal and Written Communication
• Teamwork Orientation
• Stress management/composure
• Time Management

Supervisory Responsibility

None.

Reporting Structure

Reports to the Custodial Manager.

Position Type/Expected Hours of Work

Full-time positions are defined as positions scheduled to work approximately up to 40 hours a week. Scheduling is at the discretion of the manager. This position regularly requires flexible hours including weekdays, holidays, and weekends including early morning, daytime, and evening hours to provide coverage during Zoo hours of operation and events.

This position is considered non-exempt under the federal and state wage and hour laws.

Work Environment

While performing the duties of the job, the employee will frequently work in alternate settings between indoors (office environment) and outdoors (Zoo grounds). When outdoors this position is required to work in various weather conditions including rain, humidity, and extreme heat or cold. This position has extensive interaction with the public.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This position requires frequent standing/walking/bending/kneeling/crouching and may occasionally move or lift objects up to 50 pounds.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Other Requirements

• Clear background check.
• 18 years or older.

Benefits & Perks

The Memphis Zoo has a comprehensive benefits and employee perks package.

EEOC and Inclusion Statement

The Memphis Zoo believes that human diversity is as important as the biodiversity we seek to conserve. World-class zoos are comprised of world-class team members representing a variety of backgrounds, perspectives, and skills. We value a diverse workplace and strongly encourage people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, and veterans to apply.

The Memphis Zoo is an equal-opportunity employer. Applicants will not be discriminated against because of race, color, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws. If you need to request any accommodations for the interview or hiring process, please let the Human Resources team (HR) know. HR can be contacted at [e-mail].

The Memphis Zoo participates in E-Verify and is an EEO/ADA/Veteran employer.

Legal Statements

All offers of employment are contingent upon the successful completion of pre-employment screening. Memphis Zoo is a drug-free workplace.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.