Custodian

Applegreen Travel Plazas; Hannacroix (NY); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

401 (k) with company match

Paid time off

Employee referral bonus

Meal discounts

Education assistance

Job summary

A well-known travel services provider in New York is seeking a motivated Team Member to enhance customer experience at their travel plaza. You'll be responsible for providing exceptional service, assisting customers with food options, and maintaining cleanliness in the plaza. Ideal candidates should have friendly communication skills and some cash handling experience. A flexible work schedule including weekends and holidays is required. Join us and be part of a team that serves travelers with dedication.

Qualifications

• Friendly and enthusiastic interaction with public and coworkers.
• Abiding by cash handling and customer service procedures in a fast-paced environment.
• Ability to maintain a clean and organized workspace.

Responsibilities

• Provide exceptional customer service to travelers.
• Operate point-of-sale (POS) system and handle payments.
• Ensure food safety and cleanliness standards are followed.
• Assist in food preparation and kitchen-related tasks.
• Stock, clean, and sanitize workstation and equipment.
• Cross-sell and up-sell products where appropriate.
• Maintain knowledge of products and services offered in the plaza.
• Follow brand standards and safety policies.
• Perform additional tasks as assigned.

Skills

Customer service

Cash handling

Friendly interaction

Tools

POS system

Job description

Career Opportunities with Applegreen USA Welcome Centers Central Services

A great place to work.

Current job opportunities are posted here as they become available.

What We Do

At Applegreen, we Refresh Travelers on their Journey…. Applegreen USA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne’s, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.

Team Members hired during our peak business periods (including but not limited to April 1st through September 30th) will be hired as Seasonal employees. The only benefits Seasonal employees are eligible for are Flex (Sick Time), Earned Wage Access, the Employee Referral Bonus, and our Meal Discount.

Our Core Values

• Our customers and communities are at the heart of everything we do.
• We value and develop our people.
• We are driven by pace, passion and performance.
• We seek opportunities and embrace change.
• Flexible Schedules
• Paid Time Off (Vacation & Flex)
• 401 (k) with Company Match
• Earned Wage Access – Pay on Demand
• Education Assistance
• Employee Referral Bonus
• Meal Discount
• Pet Insurance

What You’ll Do

As a Team Member, you will be responsible for providing exceptional customer service, thoroughly cleaning & stocking, processing accurate payment transactions, preparing & serving quality food, and a variety of other duties to assist in meeting the needs of our customers (Travelers).

• Consistently provide friendly customer service by engaging in positive, helpful interactions with customers (travelers).
• Operate point-of-sale (POS) system, accurately process & receive payment from customers, and follow all customer service and cash handling policies and procedures.
• Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products.
• Complete a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning.
• Stock, clean, and sanitize workstation and equipment.
• Actively cross-sell and up-sell products.
• Maintain a solid knowledge of products and services available in the plaza.
• Follow required brand standards, food safety requirements, as well as all company policies and procedures.
• Execute a variety of other tasks as assigned.

Essential Experience & Skills

• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
• Cash handling and customer service experience preferred.

Requirements

• Able to stand and walk for an extended period of time.
• Frequently bend, twist, lift and carry at least 40 pounds.
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.
• Available to work a flexible schedule including days, nights, weekends, and holidays.
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.

This is not an exhaustive list of all functions that may be required to perform, and the employee may be required to perform additional functions. Additionally, the job responsibilities may change at any time as necessitated by business demands. Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).