Custodian

Applegreen (US) Welcome Centers; City of Syracuse (NY); Sur place; USD 28 000 - 35 000; Plein temps

Résumé du poste

Applegreen (US) Welcome Centers in Syracuse, NY, seeks a Team Member. You will provide outstanding customer service, handle food safely, and operate the POS system. Ideal candidates will demonstrate friendliness and have cash handling experience. The position requires working various shifts, including nights and weekends. Join a vibrant team dedicated to keeping travelers refreshed on their journeys.

Qualifications

• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic manner.
• Cash handling and customer service experience preferred.

Responsabilités

• Provide exceptional customer service to travelers.
• Operate point-of-sale (POS) system for transactions.
• Ensure proper food handling and safety procedures.
• Prepare and serve quality food and beverages.
• Maintain cleanliness of workstation and equipment.

Connaissances

Customer service skills

Cash handling

Friendly interaction

Description du poste

Overview

What We Do

At Applegreen, we Refresh Travelers on their Journey…. Applegreen USA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne’s, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.

Team Member

Department: Operations

Status: Non-Exempt

Reports To: General Manager

What You’ll Do

As a Team Member, you will be responsible for providing exceptional customer service, thoroughly cleaning & stocking, processing accurate payment transactions, preparing & serving quality food, and a variety of other duties to assist in meeting the needs of our customers (Travelers).

• Consistently provide friendly customer service by engaging in positive, helpful interactions with customers (travelers).
• Operate point-of-sale (POS) system, accurately process & receive payment from customers, and follow all customer service and cash handling policies and procedures.
• Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products.
• Complete a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning.
• Stock, clean, and sanitize workstation and equipment.
• Actively cross-sell and up-sell products.
• Maintain a solid knowledge of products and services available in the plaza.
• Follow required brand standards, food safety requirements, as well as all company policies and procedures.
• Execute a variety of other tasks as assigned.

Essential Experience & Skills

• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
• Cash handling and customer service experience preferred.

Requirements

• Able to stand and walk for an extended period of time.
• Frequently bend, twist, lift and carry at least 40 pounds.
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.
• Available to work a flexible schedule including days, nights, weekends, and holidays.
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.

This is not an exhaustive list of all functions that may be required to perform, and the employee may be required to perform additional functions. Additionally, the job responsibilities may change at any time as necessitated by business demands. Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).