Custodian

Applegreen (US) Welcome Centers; City of Schenectady (NY); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Flexible Schedules

Medical/Dental/Vision Insurance

Paid Time Off (Vacation & Flex)

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen USA operates over 80 travel plazas across the Northeast and Midwest, offering convenient food options and services. We are hiring a Team Member in Operations to provide friendly customer service, operate the POS, and support food preparation and safety standards.

This non-exempt role requires standing for extended periods, a flexible schedule including nights and weekends, and the ability to lift up to 40 pounds. Seasonal peak hiring includes extra benefits such as meal discounts.

Qualifications

• Experience with cash handling and customer service preferred.
• Ability to interact with the public in a friendly, enthusiastic manner.

Responsibilities

• Consistently provide friendly customer service by engaging with travelers.
• Operate point-of-sale (POS) system and process payments accurately.
• Follow cash handling policies and procedures.
• Ensure proper food handling, labeling, dating, stocking, and temperature checks.
• Assist with kitchen tasks including prepping, cooking, packaging, and cleaning.
• Stock, clean, and sanitize workstation and equipment.
• Cross-sell and up-sell products and maintain product knowledge.
• Adhere to brand standards, food safety requirements, and company policies.

Skills

Cash handling

Customer service

Tools

POS system

Job description

What We Do

At Applegreen, we Refresh Travelers on their Journey…. Applegreen USA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne’s, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.

Team Member

Department: Operations

Status: Non-Exempt

Reports To: General Manager

What We Do

At Applegreen, we Refresh Travelers on their Journey…. Applegreen USA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne’s, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.

Team Members hired during our peak business periods (including but not limited to April 1st through September 30th) will be hired as Seasonal employees. The only benefits Seasonal employees are eligible for are Flex (Sick Time), Earned Wage Access, the Employee Referral Bonus, and our Meal Discount.

Our Core Values

• Our customers and communities are at the heart of everything we do.
• We value and develop our people.
• We are driven by pace, passion and performance.
• We seek opportunities and embrace change.

Benefits

• Flexible Schedules
• Medical/Dental/Vision Insurance
• Paid Time Off (Vacation & Flex)
• 401 (k) with Company Match
• Earned Wage Access – Pay on Demand
• Education Assistance
• Employee Referral Bonus
• Meal Discount
• Pet Insurance

What You’ll Do

• Consistently provide friendly customer service by engaging in positive, helpful interactions with customers (travelers).
• Operate point-of-sale (POS) system, accurately process & receive payment from customers, and follow all customer service and cash handling policies and procedures.
• Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products.
• Complete a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning.
• Stock, clean, and sanitize workstation and equipment.
• Actively cross-sell and up-sell products.
• Maintain a solid knowledge of products and services available in the plaza.
• Follow required brand standards, food safety requirements, as well as all company policies and procedures.
• Execute a variety of other tasks as assigned.

Essential Experience & Skills

• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
• Cash handling and customer service experience preferred.

Requirements

• Able to stand and walk for an extended period of time.
• Frequently bend, twist, lift and carry at least 40 pounds.
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.
• Available to work a flexible schedule including days, nights, weekends, and holidays.
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.

Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).