Custodial Worker Supervisor (Housekeeping Manager)

U.S. Department of Defense; City of Niagara Falls (NY); On-site; USD 45,000 - 65,000; Part time

Job summary

The U.S. Department of Defense is looking for a part-time Lodging Facility Manager at Niagara Falls. This position involves overseeing custodial staff and managing housekeeping operations at a facility with up to 194 rooms. Ideal candidates will have strong management skills and experience in hospitality operations.

Qualifications

• Experience in managing housekeeping operations.
• Ability to effectively communicate and motivate staff.
• Knowledge of housekeeping methods and related regulations.

Responsibilities

• Supervise and manage custodial and laborer staff.
• Formulate and coordinate housekeeping program objectives.
• Accountable for performance and training of assigned employees.

Skills

Management methods

Communication

Problem analysis

Technical expertise in housekeeping operations

Job description

About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Lodging Facility on Niagara Falls ARW, NY.

The purpose of this position is to supervise a custodial and laborer staff involved in the cleaning and maintenance of transient lodging facilities.

This is a regular part-time position which means you are guaranteed to work at least 20 hours per week.



Duties

This position is for Lodging operations with 60 to 194 rooms. The primary purpose of this position is to assist in planning, organizing, conducting, and managing a medium to large, expanded lodging housekeeping program. Indirectly supervises a work force of employees primarily classified as Custodial Workers and Laborers through subordinate supervisors.

Formulates, implements, coordinates and controls a comprehensive lodging housekeeping program. Assists in determining long-range, intermediate, and short-range program goals and policies independently or jointly with higher management. Assists in developing and implementing organizational structures and operating plans and procedures to achieve program goals, monitors effectiveness and efficiency of operations within the established framework, and makes adjustments as necessary. Accountable for the quantity and quality of work performed by assigned employees to include: hires, promotes, motivates, disciplines, and separates employees.

Assists in assigning, directing, and reviewing the work of subordinates, and evaluates their work performance; approving or disapproving sick leave, annual leave or other absences from work; planning, scheduling, and coordinating work operations, solving problems related to the work supervised; determining equipment and supplies needed; and explaining and gaining the support of subordinates for management policy and goals; and for dealing effectively with employee and representatives of personnel on employee suggestions, complaints, grievances and other matters. Assist in establishing personnel management policies for the housekeeping operation in line with the personnel policies of the AF and local lodging operations. Delegates authority to subordinate supervisors and holds them responsible for the performance of their respective organizational units. Responsible for maintaining documentation to prepare as needed budget information on information such as, housekeeping personnel expenses, cleaning supplies, and resale sundry stock.

Develops and maintains standards for cleanliness and sanitation. Standards encompass such areas as frequency of cleaning; methods, procedures, and safety precautions to be followed; selection, measurement and proper use of housekeeping and cleaning supplies; and use and maintenance of housekeeping equipment. Monitors performance based recognition and internal special lodging awards programs for the housekeeping staff. As required, may clean and restock lodging facilities and related areas.

Performs other related duties as assigned.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12741447

Requirements

• This position requires the incumbent to complete a background investigation with favorable results.
• This position requires the completion of a pre-employment Physical Examination and one every three years thereafter to ensure the continued, required level of physical health and ability or fitness to perform the duties of the position.
• This position may require the incumbent to work nights, weekends, and holidays.

Qualifications
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 06/05/2025

Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:
Experience demonstrating: Knowledge of management methods and techniques; ability to delegate work; technical expertise in lodging housekeeping operation and program management; ability to develop procedures which mesh the specific goals of the housekeeping program with the broad overall goals of the lodging operation; ability to work with other managers to coordinate respective programs; ability to analyze problems and make decisions considering a wide range of factors and requirements, e.g., standards budgetary restrictions, public and labor relations, EEO, etc.; ability to communicate effectively, justifying program goals and plans, and motivating employees; knowledge of applicable rules and regulations in areas such as budget, personnel, and labor relations, and ability to develop operating procedures implementing these requirements; knowledge of housekeeping methods and techniques; knowledge of various floor, wall, and ceiling covering materials, and developments concerning new cleaning agents, techniques, and equipment. Ability to communicate orally and in writing.