Custodial Territory Supervisor

Cleantec; City of Utica (NY); Presencial; USD 32 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health benefits

Dental benefits

Vision benefits

Life insurance

401K

Quarterly bonus

Car allowance

Resumo da oferta

Cleantec is seeking a Custodial Territory Supervisor to lead on-site teams across designated accounts in Central New York. You will guide cleaners, uphold company standards, and ensure timely, safe, and quality cleaning operations.

The role emphasizes hands-on leadership, budget awareness, and strong customer service. A valid driver's license and a vehicle are required, with a minimum of one year in supervision and the ability to lift 50 pounds.

Qualificações

• Minimum 1 year of supervisory or management experience.
• Valid driver’s license.
• Access to personal vehicle.
• Physical ability to lift up to 50 pounds.
• Willingness to pass drug test and background check.

Responsabilidades

• Supervise team leaders and cleaners to maintain building cleanliness.
• Follow operation standards for training, cost control, quality, safety and on-time service.
• Ensure customer satisfaction and maintain positive employee relations.
• Report and document employee issues daily, including attendance and disciplinary actions.
• Manage budgeted hours and inventory of cleaning supplies at each building.
• Provide nightly reports of building activity in the CRM.

Conhecimentos

Leadership

Team management

Customer service

Communication

Descrição da oferta de emprego

Join Our Team as a Custodial Supervisor - Where Exceptional Leadership Aligns with Cleanliness Standards!

Cleantec isn't just a cleaning company; we're Central New York's premier full-service Janitorial and Facility Maintenance experts. Since 1989, we've been serving our clients throughout New York State, with our headquarters in Syracuse, New York, and additional offices across New York. We're not just a company; we're a team, and we promote a collaborative and employee-involved culture.

Position: Custodial Territory Supervisor

In the role of Territory Supervisor at Cleantec, you will assist management and customers by ensuring the functionality of designated accounts, which includes the following responsibilities:

• Supervision: Guide team leaders and baseline cleaners to maintain cleanliness and functionality of customer buildings.
• Mission Keeper: Uphold the company's mission and enforce policies while delivering exceptional customer service.

Primary Responsibilities Include:

• Operational Excellence: Follow all company operation standards for training, cost control, quality, safety, and on-time services.
• Hands-On Leadership: Get your hands dirty, figuratively and literally, to ensure the successful completion of projects on our customers' properties.
• Customer Focus: Prioritize customer satisfaction and maintain positive employee relations by following company policies.
• Team Building: Collaborate with the area manager to build a team of key employees capable of carrying out growth strategies and improving employee relations.
• Training: Schedule new hire training with designated personnel approved by management.
• Performance Evaluation: Conduct annual performance evaluations for staff, setting measurable goals for continuous improvement.
• Employee Management: Report and document all employee issues promptly, including attendance, call-outs, write-ups, and disciplinary actions.
• Budget Management: Maintain budgeted hours for accounts to ensure financial efficiency.
• Safety First: Keep safety materials and SDS sheets up-to-date in accounts.
• Inventory Management: Maintain inventory of all cleaning supplies at each building.
• Equipment Maintenance: Troubleshoot and maintain cleaning products/equipment, such as vacuums.
• Hands-On Help: Be ready to perform cleaning duties in the event of employee absences or customer requests.
• Quality Control: Identify areas of concern in customer buildings through regular inspections and supervise the resolution of deficiencies.
• Customer Satisfaction: Maintain the highest level of customer service and promptly resolve customer issues, always documented in CRM.
• Project Oversight: Set up and oversee project work in customer buildings as needed.
• Reporting: Provide nightly reports of building activity for all staff, following the required format.
• Flexibility: Be willing to perform other duties as requested and assigned.
• Time Management: Check and report all employee hours and make necessary adjustments daily by 10 am.

Shift: Second & Evening Shift

Wage: Starting at $23.00 per hour. Ranging between $23.00 - $25.00 per hour. We offer competitive starting wages and a comprehensive benefits package based on your status, emphasizing pay for performance.

Become a Member of Cleantec and Contribute to an Amazing Journey:

If you're ready to lead with enthusiasm and dedication without regard to race, gender identity, religion, sex, color, national origin, age, disability, marital status, or military/veteran status, we invite you to apply. Cleantec is committed to equal employment opportunities in accordance with applicable federal, state, and local regulations.

At Cleantec, we seek dedicated team members for our Janitorial Workers, Commercial Cleaners, and Custodians positions.

• Current/Valid Driver's License: You'll need a driver's license to get the job done efficiently.
• Personal Vehicle: Access to your own vehicle to ensure you can reach the sites where your leadership is needed.
• Minimum 1-Year Supervisory/Management Experience: You should have at least one year of supervisory or management experience under your belt.
• Physical Capability: The ability to lift up to 50 pounds is essential to handle various aspects of the role effectively.
• Willingness to Undergo a Drug Test and Background Check: As part of our commitment to a safe and secure work environment, we require candidates to consent to a drug test and background check.

At Cleantec, we prioritize our team's well-being alongside customer care. Here are the benefits of joining our team:

Health Benefits: Take care of your health with comprehensive health insurance coverage.

Dental Benefits: Maintain that winning smile with dental coverage.

Vision Benefits: Keep your eyes on the prize with vision insurance.

Life Insurance: Gain peace of mind knowing that you and your loved ones are protected.

401K: Plan for your financial future with our 401K program.

Quarterly Bonus: Your hard work doesn't go unnoticed! Earn quarterly bonuses as a token of appreciation.

Monthy Car Allowance: Receive up to $400 per month – we support you on the road with a car allowance.