Custodial Supervisor-Main Campus-Nights

University of Central Missouri (UCM); Warrensburg (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Custodial Supervisor to oversee custodial operations and ensure exceptional service delivery. This role involves supervising staff, planning and scheduling tasks, and maintaining compliance with safety regulations. The ideal candidate will have significant custodial and supervisory experience, with a focus on customer satisfaction and effective communication. Join a vibrant team dedicated to maintaining a clean and safe environment, while contributing to the overall success of the university's facilities. This position offers a unique opportunity to lead a team and make a positive impact within the community.

Qualifications

• Four years custodial experience in an industrial, commercial, or educational setting.
• Two years supervisory experience preferred in a university or similar environment.

Responsibilities

• Supervise custodial staff and operations ensuring quality and efficiency.
• Conduct training, performance appraisals, and resolve employee concerns.
• Plan and coordinate custodial tasks and event coverage.

Skills

Supervisory Skills

Customer Service

Event Coordination

Safety Training

Conflict Resolution

Education

High School Diploma or Equivalent

Tools

Custodial Equipment

Time Management Software

Job description

Supervise custodial operations to ensure timely and sufficient custodial coverage to include: Plan, schedule and coordinate tasks, assign daily, weekly, and monthly projects. Maintain knowledge and familiarity of university facilities, university policies and procedures, FPO policies and procedures, chemicals and equipment. Oversee projects in progress and hear and resolve customer questions and complaints. Supervise custodial staff to include: interview, recommend new hires to Assistant manager, train employees, schedule staff, inspect work to maintain quality, conduct performance appraisals, hear and resolve employee questions and concerns, administer discipline according to University and FPO policies and procedures, and maintain confidential files on each employee. Coordinate safety training and enforce safety rules and regulations. Assign daily, weekly, and monthly tasks to employees. Assist Assistant Manager to include: prepare reports and compile statistics, monitor and recommend expenditures for the budget. Recommend improvements to policies, procedures, scheduling practices, etc. to ensure optimal utilization of resources. Assist in the communications with all departments to ensure customer service is foremost and their needs are met. Assist in the design, planning and execution of projects. Perform other duties as assigned.Supervise custodial/setup staff. - 50%

• Conduct job interviews and make recommendations to Management and the Office of Human Resources.
• Train employees in the proper usage of equipment, chemicals, and safety methods in compliance with University policies, procedures, and the Memorandum of Understanding (MOU).
• Conduct new employee orientations and safety meetings.
• Plan schedules and assign employees for daily, weekly, weekend or long term tasks for scheduled or unscheduled events.
• Appraise work in progress and review completed work as to ensure customer satisfaction.
• Determine and administer disciplinary action in accordance with university and FPO policies, procedures and practices.
• Monitor sick leave abuse and approve leave requests and adjust the work schedule as needed.
• Conduct performance appraisals and maintain confidential files on each employee; hear and resolve employee questions and concerns.
• Responsible for resolving first step grievance.
• Report accidents and complete all follow-up actions with Public Safety and Human Resources.

Supervise custodial/setup operations. - 40%

• Plan, schedule, coordinate tasks and complete employee time cards/sheets.
• Distribute communications, equipment, and supplies to employees.
• Maintain knowledge and familiarity of university facilities, Staff handbook, FPO policies and procedures, chemicals and equipment.
• Communicate with area offices/customers to learn of their needs and expectations and to hear and resolve customer questions or concerns.
• Communicate with custodial staff to provide necessary custodial coverage, plan and schedule event coverage.
• Collaborate with various University departments, Building Managers, Deans, and Office Professionals regarding custodial issues, event set ups and needs.
• Oversee projects in progress to enforce safety policies and procedures.
• Ensure proper setup, equipment needs, and custodial coverage for all events.
• Anticipate equipment needs not specified on the contract, confirmations, or job orders.

Assist Custodial Manager and Assistant Custodial Manager. - 10%

• Create and maintain daily or weekly reports.
• Participate in and/or conduct management and staff meetings.
• Attend training seminars.
• Monitor custodial budget/credit card allocations as set forth by Custodial Manager.
• Make recommendations for budget expenditures to manager and help develop long range plans and goals.
• Make recommendations to manager for improvements to policies, procedures and scheduling practices to ensure optimal utilization of resources.

Education:

• High school diploma or equivalent

Experience:

• Four years custodial experience in an industrial, commercial or educational setting.
• Two years supervisory experience.
• Experience in a University, hotel or conference center setting preferred.
• Event coordination, planning and scheduling experience preferred.

This position currently works Monday-Friday 2:30 pm -11:00 pm and will qualify for a shift differential.