Under the direction of the Director of Facilities and Operations, the Custodial Supervisor is responsible for the overall supervision, performance management, quality control, and operational accountability of custodial services at an assigned college campus or district facility. This position exercises independent judgment in directing custodial staff, establishing cleaning standards, evaluating performance, implementing corrective action, and ensuring that District facilities are maintained in a clean, safe, and compliant manner. This classification is a supervisory position and does not regularly perform bargaining unit custodial work except in emergency situations.
Examples of duties may include, but are not limited to, the following:
Operational Accountability & Quality Control
- Establishes campus-wide custodial performance standards.
- Develops and implements inspection protocols and documentation systems.
- Conducts routine and unannounced inspections of facilities.
- Identifies deficiencies and ensures timely corrective action.
- Maintains documented records of inspection findings and corrective measures.
- Ensures consistent cleaning standards across all shifts.
Supervision & Performance Management
- Directly supervises custodial assigned personnel.
- Conducts performance evaluations in accordance with district policy.
- Initiates corrective action and disciplinary processes when warranted.
- Investigates complaints related to custodial services and implements resolutions.
- Participates in recruitment, hiring, onboarding, and training of custodial personnel.
Staffing & Scheduling Oversight
- Approves work schedules and shift assignments.
- Reviews workload distribution and adjusts staffing for efficiency.
- Monitors absenteeism, overtime usage, and staffing coverage.
- Ensures adequate custodial coverage for special events and peak usage periods.
Safety & Compliance
- Ensures compliance with Cal OSHA, Hazard Communication, and district safety regulations.
- Oversees chemical inventory, SDS documentation, and safe storage practices.
- Investigates safety incidents related to custodial operations.
- Conducts safety meetings and reinforces safe work practices.
Administrative & Budget Oversight
- Reviews and approves time records and leave requests.
- Manages custodial supply inventory and budget allocations.
- Recommends equipment purchases and replacements.
- Prepares reports related to operations, staffing, and compliance.
Coordination & Communication
- Serves as the primary management contact for campus custodial operations.
- Coordinates with Maintenance, Grounds, and Facilities staff.
- Communicates service expectations and operational updates to campus leadership.
- Assists in developing and updating custodial policies and procedures.
- Performs other related duties as assigned.
- Completion of 30 units of college level coursework, including coursework in business administration, public administration, management, facilities management, supervision, or a related field.
- Three (3) years of increasingly responsible custodial or facilities experience, including at least one (1) year in a leadership role.
- Valid California Driver License.
Desirable Qualifications
- Leadership experience in a unionized environment.
Knowledge of:
- Custodial standards and sanitation practices.
- Supervisory and performance evaluation principles.
- Collective bargaining agreement interpretation.
- Safety regulations and compliance requirements.
- Budgeting and inventory control practices.
Ability to:
- Exercise independent judgment in personnel and operational decisions.
- Document and support performance-related actions.
- Maintain consistent enforcement of standards.
- Communicate clearly and professionally.
- Analyze operational deficiencies and implement improvements.
- Work nights and weekends, as needed, to support staff, events, and other activities.