Custodial Services Supervisor

Brooklyn Navy Yard Development Corporation; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Brooklyn Navy Yard Development Corporation (BNYDC) seeks a Supervisor to lead a custodial team, ensuring clean, safe and welcoming facilities for tenants and visitors.

You will manage 15+ staff, schedule shifts, coordinate events, handle emergencies, and maintain records, while delivering training and promoting a productive, on-site culture. A High School Diploma is required, plus 4+ years in facility management and 2+ years supervisory experience; valid driver’s license.

Qualifications

• High School Diploma or equivalent required.
• 4+ years of facility management/janitorial experience.
• 2+ years of supervisory experience, preferably in a Unionized environment.
• Valid driver’s license required.
• Equipment repair and maintenance knowledge preferred.
• Must be able to be on call outside of the standard schedule as needed for emergencies.

Responsibilities

• Manage a team of 15+ laborers, mentoring and providing staff with training and professional development opportunities.
• Support the Custodial Services Manager with administrative tasks & facility initiatives.
• Delegate tasks and monitor productivity, issue janitorial supplies and equipment.
• Manage staff schedules, maintain timekeeping and personnel records.
• Resolve employee and tenant complaints, concerns, and conflicts.
• Conduct daily building walk-throughs and complete facility inspection reports.
• Conduct daily checks of maintenance closets and equipment for safety and cleanliness.
• Coordinate & support Yard-wide special events (upwards of 250 per year), including event set-up and break-down.
• Lift & move furniture, machinery, and other heavy equipment (upwards of 8,000 pieces moved per year).
• Provide hands-on support in urgent situations (snow removal, leaks, outages, etc.).
• Ensure the general safety of daily operations and address hazards promptly.

Skills

People leadership

Floor plan reading

MS Office

Communication skills

Detail-oriented

Fast-paced environment

Initiative

Staff training

Lifting 50+ lbs

On-call for emergencies

Education

High School Diploma or equivalent

Tools

Equipment repair knowledge

Job description

The Brooklyn Navy Yard Development Corporation (BNYDC) is a not-for-profit corporation that serves as the real estate developer and property manager of the Yard on behalf of its owner, the City of New York. BNYDC strives to provide an environment in which innovative companies can take root and grow.

The Supervisor is responsible for managing a team of frontline custodial staff. The Custodial Services team maintains the cleanliness and appearance of BNY facilities, creating a safe, welcoming, and hygienic environment. This role is critical in fostering a motivated and productive team and ensuring all staff complete tasks efficiently.

Areas of Responsibility

• Manage a team of 15+ laborers, mentoring and providing staff with training and professional development opportunities
• Support the Custodial Services Manager with administrative tasks & facility initiatives
• Delegate tasks and monitor productivity, issue janitorial supplies and equipment
• Manage staff schedules, maintain timekeeping and personnel records
• Resolve employee and tenant complaints, concerns, and conflicts
• Conduct daily building walk-throughs and complete facility inspection reports
• Conduct daily checks of maintenance closets and equipment for safety and cleanliness
• Coordinate & support Yard-wide special events (upwards of 250 per year), including event set-up and break-down
• Lift & move furniture, machinery, and other heavy equipment (upwards of 8,000 pieces moved per year)
• Provide hands-on support in urgent situations. i.e., snow removal, leaks, outages, etc.
• Ensure the general safety of daily operations and give immediate attention to hazards
• Perform other job-related duties as assigned

The above duties and responsibilities are not intended to limit specific duties and responsibilities of this position. It is not intended to limit in any way the authority of supervisors to assign, direct and control the work of employees under their supervision.

Required Skills And Abilities

• Demonstrated people leadership skills. Effective at managing & developing a team
• Ability to read and decipher floor plans, understanding various layouts (conference, theater, cocktail, etc.)
• Proficient with Microsoft Office (Word, Excel, PowerPoint, etc.)
• Excellent oral and written communications skills. Must be able to effectively respond to the needs of employees, tenants, and visitors
• Strong attention to detail and organizational skills
• Ability to maintain a positive, productive atmosphere in a fast-paced environment
• High degree of initiative, self-motivation and ability to motivate others
• Ability to develop and implement effective staff training procedures
• Must be able to lift/move 50+ pounds

Qualifications

• High School Diploma or equivalent required
• 4+ years of facility management/janitorial experience
• 2+ years of supervisory experience, preferably in a Unionized environment
• Valid driver’s license required
• Equipment repair and maintenance knowledge preferred
• Must be able to be on call outside of the standard schedule as needed for emergencies