Custodial Operations Supervisor

Aramark; City of Syracuse (NY); On-site; USD 30,000 - 33,000; Full time

Job summary

Aramark in New York is seeking a Custodial Supervisor to support management by improving cleanliness quality through inspections, coaching, and accountability. You will help develop frontline associates and build strong relationships with staff and customers.

Responsibilities include daily inspections, scheduling, training, enforcing policies, and coordinating with managers to ensure timely repairs and supplies. The role emphasizes safety, teamwork, and strong communication.

Qualifications

• Prior supervisory experience required.
• Physically able to lift up to 50 lb. unassisted.
• Ability to stand, climb, bend, stoop and crouch for extended periods.
• Bi-lingual preferred (English and Spanish).
• Demonstrates strong customer service and attention to detail.

Responsibilities

• Conduct daily inspections for quality and safety and implement corrective action.
• Understand all employee work assignments and schedule for adequate coverage.
• Conduct training and retraining as needed and follow recommended training process.
• Enforce department policies, follow up on daily assignments, and conduct counseling or disciplinary action.
• Maintain effective interpersonal relationships with associates, peers, customers and managers.
• Supervise special projects and on-call or new employees.
• Audit building keys, pagers, and payroll daily.
• Ensure all projects, maintenance, or cleaning challenges are communicated effectively for resolution.
• Control supply inventories and distribute equipment as needed.
• Observe equipment performance and report needed repairs/replacements.
• Assist in performing employee performance evaluations and make recommendations on employee performance ratings.
• Observe and report the need for furniture or other building fixtures repairs.
• May assist in completing custodial work assignments.
• Provide functional/operational support to work area as essential personnel during times of emergency, catastrophe, inclement weather, etc.

Skills

Supervisory experience

Customer service

Interpersonal skills

Teamwork

Communication skills

Job description

Aramark in New York is seeking a Custodial Supervisor to support management by improving cleanliness quality through inspections, coaching, and accountability. You will help develop frontline associates and build strong relationships with staff and customers.

Responsibilities include daily inspections, scheduling, training, enforcing policies, and coordinating with managers to ensure timely repairs and supplies. The role emphasizes safety, teamwork, and strong communication.