Custodial Supervisor: Quality Leader & Coach

Aramark Corporation; Durham (NH); On-site; USD 42,000 - 54,000; Full time

Job summary

Aramark is seeking a Custodial Supervisor to assist management in maintaining cleanliness quality through inspections, training and accountability. You will coach staff, improve morale and develop frontline associates continuously.

Responsibilities include monitoring quality, safety, scheduling, training, enforcing policies, and communicating issues for timely resolution. The role requires supervisory experience and a focus on service excellence within a facilities environment.

Qualifications

• Prior supervisory experience required.
• Must be physically able to lift, lower, push and pull objects up to 50 lb. unassisted.
• Ability to stand, climb, bend, stoop and crouch for extended periods.
• Must be able to initiate and maintain good customer and co-worker relationships in a team environment.
• Demonstrates good written and verbal skills and can follow oral or written instructions.
• Bi-lingual preferred (English and Spanish).
• Demonstrates strong customer service, interpersonal skills and attention to detail.

Responsibilities

• Conduct daily and frequent inspections for quality and safety and implement corrective action
• Understand all employee work assignments and schedule for adequate coverage
• Conduct training and retraining as needed and follow recommended training process
• Enforce department policies, follow up on daily assignments, and conduct counseling or disciplinary action
• Maintain effective interpersonal relationships with associates, peers, customers and managers
• Supervise special projects and on-call or new employees
• Audit building keys, pagers, and payroll daily
• Ensure all projects, maintenance, or cleaning challenges are communicated effectively for resolution
• Control supply inventories and distribute equipment as needed
• Observe equipment performance and report needed repairs/replacements
• Assist in performing employee performance evaluations and make recommendations on employee performance ratings
• Observe and report the need for furniture or other building fixtures repairs
• May assist in completing custodial work assignments
• Provide functional/operational support to work area as essential personnel during times of emergency, catastrophe, inclement weather, etc.

Skills

Supervisory experience

Bilingual (English/Spanish)

Customer service

Job description

Aramark is seeking a Custodial Supervisor to assist management in maintaining cleanliness quality through inspections, training and accountability. You will coach staff, improve morale and develop frontline associates continuously.

Responsibilities include monitoring quality, safety, scheduling, training, enforcing policies, and communicating issues for timely resolution. The role requires supervisory experience and a focus on service excellence within a facilities environment.