Custodial General Manager

Aramark; Manchester (NH); On-site; USD 55,000 - 75,000; Full time

Job summary

Aramark seeks a Custodial General Manager to oversee custodial services at Manchester School District. This leadership role involves managing operations, team development, client relationships, and ensuring compliance with safety and quality standards. Candidates should have significant experience in custodial and maintenance services, with a strong focus on client satisfaction and operational efficiency.

Qualifications

• Proven experience leading custodial and maintenance staff.
• Familiarity with K-12 school environments.
• Experience managing budgets and financial controls.

Responsibilities

• Lead a team for contracted services and operational management.
• Manage client relationships and ensure optimal service delivery.
• Develop plans for service improvement based on operational needs.

Skills

Team Leadership

Client Relationship Management

Interpersonal Skills

Budget Management

Contractual Understanding

Service Industry Experience

Education

Bachelor's degree in Hospitality, Facilities, or Business Management

Job description

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We are looking for a talented Custodial General Manager to join our team supporting Manchester School District in Manchester, NH.

As a Custodial General Manager, you will plan, manage, and guide multiple contracted services for a client to meet operating and financial goals, client objectives, and customer needs. Services at Manchester School District include custodial services, maintenance, and grounds. Our Custodial Directors are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client’s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day.

Job Responsibilities

• Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
• Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
• Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
• Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
• In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
• Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
• Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

In order to be prepared for this leadership role, qualified candidates will possess:

• Experience leading a team of custodial, grounds, and maintenance employees in a K-12 environment
• Bachelor's degree level education highly preferred in an area of Hospitality, Facilities, or Business Management.
• The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
• Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
• Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
• Meaningful experience in service industry, contract services, or hospitality environment.
• Proven ability leading through other managers.
• Experience in creating and managing a department budget, financial controls and analysis.
• Experience crafting product sales strategies and implementing operational programs and initiatives.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

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About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here athttp://www.aramarkcareers.com or connect with us onFacebook ,Instagram andTwitter .

Nearest Major Market: Manchester
Nearest Secondary Market: Nashua