Custodial Environmental Services Assistant Manager

SSA Consulting Group; Royal Oak (MI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off 144 hrs

Health insurance

401(k) match 15%

Paid parental leave

On-Demand Pay

Tuition discount

Holiday pay

Job summary

SSA Consulting Group is seeking an Environmental Services Assistant Manager to work with the Environmental Services Manager, leading a diverse team and ensuring sanitation standards across facilities. You will coordinate daily operations, schedules, training, and safety compliance while guiding budgeting and sustainability efforts.

Located in multi-site environments in the United States, you will collaborate with internal and external stakeholders to deliver high-quality services for guests and

Qualifications

• Proven ability to lead diverse teams and implement effective operational strategies.
• Advanced technical knowledge of custodial equipment and best practices.
• Strong communication skills with the ability to articulate policies and procedures clearly.
• Familiarity with federal, state, and local compliance regulations.
• Experience managing budgets and analyzing operational costs.
• Passion for sustainability and environmental practices is a plus.
• Ability to solve problems proactively and develop practical, well-reasoned solutions.

Responsibilities

• Plan, supervise, and manage daily operations for daytime guest services and evening custodial shifts.
• Oversee sanitation standards across all areas, ensuring cleanliness and compliance with policies.
• Adjust work schedules to optimize workflow and meet operational demands.
• Train, and evaluate team members while ensuring compliance with safety and standards.
• Provide feedback and support employee development.
• Foster an inclusive, respectful, and diverse team environment.
• Develop custodial training programs for safe equipment use and regulatory compliance.
• Promote sustainability initiatives across teams.
• Partner with departments to align services with goals and standards.
• Maintain relationships with internal and external stakeholders.
• Communicate policies and procedures effectively, both verbally and in writing.
• Manage supply inventory and maintenance of stock and equipment.
• Assign and supervise event setup, monitoring, and teardown.

Skills

People leadership

Custodial equipment tech

Communication skills

Regulatory compliance

Budget management

Sustainability mindset

Problem solving

Job description

Who are we: At SSA, we believe our work matters because the people do. For more than 50 years, we've helped create experiences that leave people feeling connected, inspired, and reminded that fun still matters. Whether you're looking for your first job, building your career, or bringing years of experience to a new role, you'll be part of a team that values your ideas, supports your growth, and encourages you to make an impact. More than 54% of our leaders are promoted from within, reflecting our commitment to investing in people and creating opportunities to succeed.

Position Overview

The Environmental Services Assistant Manager will work with the Environmental Services Manager to coordinate and oversee operations to fulfill contractual and organizational responsibilities effectively. This role involves leading a diverse team, ensuring compliance with cleanliness and sanitation standards, and fostering a positive and inclusive work environment.

Responsibilities

• Operational Leadership:
• Plan, supervise, and manage daily operations for both daytime guest services and evening custodial shifts.
• Oversee sanitation standards across all areas, ensuring cleanliness and compliance with organizational policies.
• Adjust work schedules to optimize workflow and meet operational demands.
• Team Management:
• Train, and evaluate team members while ensuring compliance with safety and operational standards.
• Provide feedback, and support employee development.
• Foster an inclusive, respectful, and diverse team environment.
• Training and Compliance:
• Develop and implement custodial training programs for safe and effective equipment use.
• Ensure team compliance with federal, state, and local regulations.
• Promote sustainability initiatives across multiple teams.
• Collaboration and Communication:
• Partner with other departments to align services with established goals and standards.
• Maintain positive relationships with internal and external stakeholders.
• Communicate policies and procedures effectively, both verbally and in writing.
• Budget and Resource Management:
• Manage supply inventory and ensure maintenance of stock and equipment.
• Event Support:
• Assign and supervise event setup, monitoring, and teardown.
• Ensure event spaces and public areas are clean and well-maintained.

Qualifications

• Proven ability to lead diverse teams and implement effective operational strategies.
• Advanced technical knowledge of custodial equipment and best practices.
• Strong communication skills with the ability to articulate policies and procedures clearly.
• Familiarity with federal, state, and local compliance regulations.
• Experience managing budgets and analyzing operational costs.
• Passion for sustainability and environmental practices is a plus.
• Ability to solve problems proactively and develop practical, well-reasoned solutions.

Physical Requirements

• Ability to safely operate custodial equipment such as trash compactors, floor scrubbers, pressure washers, and vehicles.
• Capability to perform basic equipment maintenance and repairs.

Compensation And Benefits

• Full-Time, non-exempt, eligible for overtime pay.
• Paid Time Off plan: up to 144 hours based on tenure.
• Medical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee premiums applicable.
• Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
• SSA Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons, including Parental Leave and your or your family’s serious medical conditions.
• Up to 40 hours Paid Bereavement.
• On-Demand Pay Program: Get access to a portion of earned wages before payday.
• Meal Plan & Employee Discounts where applicable
• Tuition Discount through Partnership College
• Holiday pay of 1.5x the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.

Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C.. Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time.

SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact.