Custodial Area Manager (3088)

HES; Suffolk (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

Job summary

HES Facilities Management in Suffolk, VA is seeking a Custodial Area Manager to support multiple accounts in the West County area with on-site oversight and frequent travel. You will partner with on-site Supervisors and Managers to maintain service quality and financial performance.

The role emphasizes leadership, training and development of team members, effective communication with customers, and implementing programs to align with corporate mission and goals.

Qualifications

• Progressive management experience in the custodial contracting industry.
• Strong organizational skills and ability to oversee multiple accounts.
• Excellent oral and written communication skills.

Responsibilities

• Act as ambassador for HES values and programs to achieve goals.
• Coordinate personnel and processes to ensure customer satisfaction.
• Demonstrate energy, mobility, initiative, and drive to improve operations.
• Invest in training, developing, and motivating team members.
• Communicate effectively with a wide range of customers.
• Lead with accountability and drive to deliver financial results.
• Delegate, direct and follow up to ensure success in complex situations.
• Be proactive and resourceful, committed to professional growth.

Skills

Custodial management experience

Organizational skills

Basic custodial knowledge

Oral and written communication

Education

High School Diploma or Equivalent

Bachelor's Degree Preferred

Job description

HES is a premier national provider of facilities management services focused 100% on educational institutions. Headquartered in Knoxville, Tennessee, HES builds best-in-class programs for custodial, maintenance, grounds, and landscaping services. With hundreds of years of combined facilities experience, the HES leadership team is comprised of results-oriented, hands‑on executives and facilities experts who give school facilities their full attention. Whether for a grounds and landscaping program, custodial services, or maintenance solutions, HES will change the way you look at facilities management.

Founded in 1972, HES has a proven track record of working successfully and exclusively in the educational environment, maintaining a singular focus on facilities management, undistracted by competing priorities. HES has earned the trust of over 150 education partners across 29 states. We employ 13,000 dedicated team members and maintain more than 200 million square feet daily.

Job Skills / Requirements

Job Description

HES is seeking a highly qualified individual to serve as Custodial Area Manager to support our regional account base that specialized in custodial services for businesses. The position will be responsible for providing operational support through disciplines that may include custodial services, event management, etc. The position will include close contact with the customer, on‑site Supervisors and Managers, and the employees. The overall goal will be the ability to achieve long‑term successful relationship with the customers that that will translate into solid financial results for HES. This position will oversee multiple accounts in the West County area which will require local travel.

JOB DUTIES and RESPONSIBILITIES:

• Act as an ambassador for HES company values and philosophy and implement and maintain all necessary programs to achieve Corporate Mission and Goals.
• Facilitate and coordinate key personnel and technical / operational processes to ensure internal and external customer satisfaction.
• Demonstrate high energy, mobility, initiative, and drive to enhance operations and achieve financial success.
• Have passion for training, developing, motivating and investing in team members.
• Possess a positive and optimistic attitude.
• Must enjoy responsibility, accountability and opportunity to direct your own efforts.
• Ability to communicate effectively with wide range of internal and external customers.
• Desire to achieve excellence and an aversion to mediocrity.
• Ability to delegate, direct and follow up to ensure success in extensive and complex situations.
• Pro‑active and resourceful in nature.
• Committed to self‑development and professional growth

REQUIRED QUALIFICATIONS:

• Progressive management experience in the custodial contracting industry
• Strong organizational skills
• Basic custodial knowledge
• Excellent oral and written communication skills

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Education Requirements (All)

High School Diploma or Equivalent
Bachelor's Degree Preferred

Additional Information / Benefits

HES Facilities Management is an equal opportunity employer. HES Facilities Management does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays

This job reports to the Interviewing Manager

This is a Full-Time position1st Shift, 2nd Shift.