Cust Svc. Representative

Willis Knighton Health; Louisiana (MO); On-site; USD 17,000 - 25,000; Full time

Job summary

Willis Knighton Health is seeking a temporary Lab Support Associate for WK Pierremont in Shreveport, LA. The role assists laboratory staff with specimen preparation and reporting of results, with a strong emphasis on accuracy, safety, and customer communication.

This position is day shift 9:30 AM to 6:00 PM with weekend and holiday rotation, requiring the ability to work in a noisy, chemical hazardous environment while delivering quality service and timely data entry.

Qualifications

• Data entry into computer systems with accuracy.
• Ability to handle phone inquiries professionally.
• Ability to admit patients into the computer system.

Responsibilities

• Data entry into the computer system manually or electronically, with no errors in a timely manner.
• Attend phone calls in a polite and efficient manner.
• Demonstrates the ability to perform a patient admission into the computer system.

Skills

Data entry

Customer communication

Problem solving

Safety awareness

Education

High School Diploma or Equivalent

Job description

Purpose Of The Position

Assists laboratory staff in routine and non-routine activities pertaining to laboratory specimen preparation and reporting of results. Work will be highly self-directed and the person in this position may have responsibilities such as client/patient communications and problem-solving related to compliance and specimen integrity.

WK Pierremont

• Lab
• Lab-Tri-State

Shreveport, LA

Allied Health

Temporary, Day, 09:30AM-6:00PM

Purpose Of The Position

Assists laboratory staff in routine and non-routine activities pertaining to laboratory specimen preparation and reporting of results. Work will be highly self-directed and the person in this position may have responsibilities such as client/patient communications and problem-solving related to compliance and specimen integrity.

Job Responsibilities

• Data entry into the computer system manually or electronically, with no errors in a timely manner.
• Attend phone calls in a polite and efficient manner.
• Demonstrates the ability to perform a patient admission into the computer system.

Job Qualifications

• High School Diploma or Equivalent
• Must be able to meet department physical requirements.
• Must be able to work in a noisy, chemical hazardous and biohazard environment, practicing good safety habits.
• Must have good verbal and written communication skills with customers and co-workers.
• Must have the ability to reflect good judgment when determining what action to take when resolving problems.
• Must be able to work well in a stressful environment, under pressure, while maintaining production and quality standards.

Specific Job Information

9:30AM- 6:00PM with rotation in the weekend & holiday schedule.