Curio Digital - Operations Manager

JobRack; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Curio Digital is searching for an Operations Manager to enhance internal operations, support team productivity, and streamline processes. The ideal candidate will thrive in a collaborative environment and possess strong leadership qualities, ensuring smooth project execution and efficient account management. This full-time, fully remote role offers a competitive salary and benefits.

Benefits

12 vacation days

5 sick days

Paid US holidays off

Qualifications

• 4+ years of experience in an operational role in the marketing industry.
• 5+ years of experience in process improvement or project management.
• Experience with sales, marketing, and customer service processes.

Responsibilities

• Manage internal operations, including systems, processes, and project workflows.
• Oversee team accountability, resource allocation, and productivity tracking.
• Monitor and improve performance metrics across departments.

Skills

Leadership

Organizational Skills

Problem-solving

Communication

Attention to Detail

Tools

ClickUp

Job description

Hey there! We’re Alex and Jamie, the founders of Curio Digital.

We started this company because we believe in building a different kind of agency - one that’s high-performing but human, and focused on delivering real impact for our clients without the usual stress and chaos of agency life.

We specialize in digital design and development, especially in Webflow and no-code platforms, and we’ve got a small but mighty team that loves what they do.

At Curio, we’re all about being resourceful, curious, and committed to getting things done.

We like working with people who are proactive, always learning, and genuinely enjoy solving problems. If you're someone who thrives in an environment where you have ownership, clarity, and support - while being trusted to just get on with your work -you’re going to love it here.

We’re looking for an Operations Manager who’s highly organized, solution-focused, and passionate about improving systems.

You’ll make a real difference by helping us streamline our internal operations so our team can work more efficiently and our founders can focus on growth and vision.

We do want to highlight that you’ll start out by managing some client accounts. This will help you get a clear understanding of how our projects work, and in the short term, it’ll also help expand our delivery capacity. As we grow, we plan to hire a dedicated account manager, and you’ll be able to shift fully into your operations role.

In this role, you will:

Manage internal operations, including systems, processes, and project workflows
Oversee team accountability, resource allocation, and productivity tracking
Monitor and improve performance metrics across departments
Learn the ins and outs of our accounts by managing a few client projects to start
Support scalability by identifying operational bottlenecks and removing them
Collaborate closely with the founders and support strategic business planning

Managing client accounts and frequent communication with clients

Working Hours : This is a full-time role, working Monday–Friday, 9am–5pm CT (with 1–2 hours flexibility in either direction if consistent).

You’re a natural leader who thrives on clarity, structure, and making things run smoother. You’re a great communicator, know how to keep teams on track, and genuinely enjoy creating systems that help people do their best work.

You love solving problems, taking ownership, and moving quickly with focus and purpose.

You bring good energy to your team, even when things get tough, and you’re always learning and improving.

You don’t wait for someone to tell you what to do—you’re already two steps ahead!

You’ll thrive in this role if you have:

4+ years of experience in an operational role in the marketing industry

Experience in sales, marketing, and customer service processes

Strong leadership and organizational skills

Excellent problem-solving ability and attention to detail

Proactive, self-motivated, and able to take ownership

Comfortable with direct communication and feedback

5+ years of experience in process improvement, and/or project management

Proven ClickUp pro—configuring, auditing, automating, training

Strong SOP and documentation skills—able to turn chaos into clarity

Solid experience managing project management systems and cross-functional teams

Great communication and training skills

Organized, accountable, and driven by results

Brownie points:

Experience managing end-to-end website build projects
Experience working at an agency

Experience with HubSpot or other CRM tools

What’s in it for you?

Salary: $3,500–$4,000/month (we’re open to going higher for the right person!)

️ Full-time & fully remote

12 vacation days

5 sick days

Paid US holidays off

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

The JobRack team are working with Curio Digital to help them find their new team member.

The hiring process for this position will include the following steps:

1. Completing the application form on JobRack.
2. Recording a short video introduction of yourself.
3. If shortlisted, completing test tasks.
4. Attending video interviews to discuss your previous experience and the new role in more detail.

The JobRack team has gained a full understanding of the Curio Digital’s needs and will review, filter, screen and test candidates in line with this.

To ensure your application is considered, take the time to carefully read the job description and submit a high-quality application.

We will, of course, provide you with feedback throughout the process.

At the request of Curio Digital, applications for this position must be submitted through JobRack and direct contact with Curio Digital is not allowed.

We are committed to maintaining a respectful and professional environment for our jobseekers, our clients and the JobRack team. Any form of abuse or disrespect towards our team will result in immediate disqualification from this and all future opportunities through JobRack.

Please note that this position requires 100% commitment and is not suitable for those seeking a side job, freelance work, or part-time employment. It is important to only apply if you intend this to be your primary and only full-time job. Any attempts to work multiple full-time jobs without the knowledge of your employer may result in termination and a ban from applying to other jobs on the JobRack site.

Got questions about working remotely? Check out JobRack’s FAQ for answers to everything you might want to know. https://jobrack.eu/jobseeker-faq