Curbside Pickup Specialist — Fast, Friendly Digital Orders

1016 Meijer Great Lakes LP; Lansing (MI); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Paid family care leave

Medical/dental/vision

Job summary

Meijer, Inc. is seeking a Digital Clerk to drive loyalty and satisfaction by fast, accurate curbside order fulfillment and a smooth pickup experience from start to finish.

You will greet customers, respond to needs, partner with leadership on concerns, and maintain positive relationships across the store. Training will be provided, with growth and advancement opportunities in a multi-state retailer.

Qualifications

• High school diploma or equivalent required.
• Strong communication skills and a customer-first approach.
• Ability to learn new technologies quickly.
• Minimum of 1 year of experience; prior retail experience preferred.
• Past cashier experience preferred.
• Detail-oriented, organized, and dependable.
• Process-driven with the ability to follow procedures in an efficient, consistent way.
• Past online ordering experience a plus.
• Ability to perform physical tasks, such as lifting, bending, twisting, and standing for extended periods.

Responsibilities

• Provide remarkable service at the curbside pickup area through accurate order fulfillment and payment collection the carside experience.
• Greet each customer with a courteous, friendly attitude (in person and on the phone) and respond to questions and needs.
• Maintain positive working relationships with customers, team members across the store and leadership.
• Resolve customer concerns quickly by partnering with leadership when needed.
• Receive daily workflow through a dashboard and fulfill orders throughout the shift.
• Select items throughout the store, scan/verify products, and bag items appropriately using bagging standards.
• Store and stage orders correctly while following food safety guidelines.
• Keep the curbside area clean, neat, and ready for the next pickup.
• Support other tasks as needed to keep operations running smoothly.

Skills

Customer service

Communication skills

Detail-oriented

Cashier experience

Retail experience

Physical stamina

Education

High school diploma or equivalent

Job description

Meijer, Inc. is seeking a Digital Clerk to drive loyalty and satisfaction by fast, accurate curbside order fulfillment and a smooth pickup experience from start to finish.

You will greet customers, respond to needs, partner with leadership on concerns, and maintain positive relationships across the store. Training will be provided, with growth and advancement opportunities in a multi-state retailer.