Curbside Pickup Experience Specialist

Meijer Great Lakes; Portage (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement.

401(k) with company contributions

Paid family care leave

Medical/dental/vision

Job summary

Meijer Great Lakes is seeking a Digital Clerk to fulfill online curbside orders, ensuring a smooth pickup experience from start to finish. This role emphasizes speed, accuracy, and friendly service at the curbside pickup area.

You will greet customers, confirm orders, handle payments, and coordinate with store teams to resolve any issues. Prior retail experience helps, and you’ll be trained to use the store technologies and dashboard workflows.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1 year of experience; prior retail experience preferred.
• Strong communication skills and a customer-first approach.
• Ability to learn new technologies quickly.
• Detail-oriented, organized, and dependable.
• Past online ordering experience a plus.
• You have the ability to perform physical tasks, such as lifting, bending, twisting, and standing for extended periods.

Responsibilities

• Provide remarkable service at the curbside pickup area through accurate order fulfillment and payment collection.
• Greet each customer with a courteous, friendly attitude (in person and on the phone) and respond to questions and needs.
• Maintain positive working relationships with customers, team members across the store and leadership.
• Resolve customer concerns quickly by partnering with leadership when needed.
• Receive daily workflow through a dashboard and fulfill orders throughout the shift.
• Select items, scan/verify products and bag items using bagging standards.
• Store and stage orders correctly while following food safety guidelines.
• Keep the curbside area clean, neat, and ready for the next pickup.
• Support other tasks as needed to keep operations running smoothly.

Skills

Strong communication

Customer-first mindset

Attention to detail

Physical stamina

Education

High school diploma or equivalent

Job description

Meijer Great Lakes is seeking a Digital Clerk to fulfill online curbside orders, ensuring a smooth pickup experience from start to finish. This role emphasizes speed, accuracy, and friendly service at the curbside pickup area.

You will greet customers, confirm orders, handle payments, and coordinate with store teams to resolve any issues. Prior retail experience helps, and you’ll be trained to use the store technologies and dashboard workflows.