Curbside Grocery Shopper — Fast, Tech‑Driven Service

Wegmans Food Markets; City of Rochester (NY); On-site; USD 22,730 - 23,419; Full time

Benefits offered by this job

Paid time off (PTO)

Higher premium pay rates for overtime and holidays

Health care benefits

Retirement plan with a 401(k) match

Generous scholarship program

LiveWell Employee & Family program

Job summary

A leading grocery retailer in Rochester is seeking a dedicated Store Shopper to assist customers with their grocery orders. You will use technology to communicate with customers, accurately fulfill their orders, and maintain a clean workspace. Ideal candidates have customer service experience, strong communication skills, and the ability to work independently. Join a mission-driven, values-based company that prioritizes its employees with competitive compensation, comprehensive benefits, and a strong culture of service.

Qualifications

• Customer service experience, preferably in a food service, grocery, or retail setting.
• Ability to use a company-issued device to manage orders and communicate with customers.
• Strong verbal and written communication skills.
• Ability to work independently.

Responsibilities

• Utilize technology to communicate with and fulfill customer orders.
• Accurately and efficiently fulfill customer orders and stage them in the fulfillment area.
• Properly handle all products, including properly bagging items to reach the customer.
• Make appropriate substitutions as needed and process payments.
• Maintain a clean, organized, and well-stocked workspace.
• May be expected to carry out other customer service duties within the store.

Skills

Customer service experience

Strong verbal communication skills

Strong written communication skills

Ability to work independently

Tools

Company-issued device

Job description

A leading grocery retailer in Rochester is seeking a dedicated Store Shopper to assist customers with their grocery orders. You will use technology to communicate with customers, accurately fulfill their orders, and maintain a clean workspace. Ideal candidates have customer service experience, strong communication skills, and the ability to work independently. Join a mission-driven, values-based company that prioritizes its employees with competitive compensation, comprehensive benefits, and a strong culture of service.