Curbside Fulfillment & Customer Care Specialist

Meijer Inc.; Michigan City (IN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Paid parental leave

Team member discount

401(k) with company contributions

Paid education assistance

Development programs for advancement &

Paid family care leave

Medical/dental/vision

Meijer Rewards

Scheduling flexibility

Job summary

Meijer is seeking a Digital Clerk to fulfill online curbside orders, creating a quick and reliable pickup experience for customers. You’ll join a family-oriented retailer that emphasizes service, growth, and community impact.

In this role, you’ll handle order fulfillment, greet customers, and maintain apositive relationship with store teams. Prior retail or online ordering experience is a plus as you learn our systems and procedures.

Qualifications

• Strong communication and a customer-first approach.
• Detail-oriented, organized, and dependable.
• Ability to learn new technologies quickly.
• Minimum of 1 year of experience; prior retail experience preferred.
• Past online ordering experience a plus.
• You have the ability to perform physical tasks, such as lifting, bending, twisting, and standing for extended periods.

Responsibilities

• Provide remarkable curbside pickup service with accurate order fulfillment and payment collection.
• Greet customers with a courteous, friendly attitude (in person and on the phone).
• Maintain positive working relationships with customers, team members, and leadership.
• Resolve customer concerns quickly by partnering with leadership.
• Receive daily workflow through a dashboard and fulfill orders throughout the shift.
• Select items, scan/verify, and bag items according to standards.
• Store and stage orders following food safety guidelines.
• Keep the curbside area clean and ready for the next pickup.
• Support other tasks to keep operations running smoothly.

Skills

Strong communication skills

Customer-first mindset

Detail-oriented

Organized

Dependable

Learn new technologies quickly

Past online ordering experience a plus

Retail experience

Education

High school diploma or equivalent

Job description

Meijer is seeking a Digital Clerk to fulfill online curbside orders, creating a quick and reliable pickup experience for customers. You’ll join a family-oriented retailer that emphasizes service, growth, and community impact.

In this role, you’ll handle order fulfillment, greet customers, and maintain apositive relationship with store teams. Prior retail or online ordering experience is a plus as you learn our systems and procedures.