Cunard Reservation Sales and Support Agent - REMOTE - US

Talentify.io; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

A leading company in cruise line services is looking for a Reservation Sales and Support Agent to provide remote customer assistance. This entry-level role involves converting inquiries into bookings, requiring strong sales skills and understanding of cruise products. Competitive pay, comprehensive health benefits, and unique perks like travel privileges make this opportunity appealing.

Benefits

Cruise and travel privileges

Comprehensive health benefits

401(k) plan and stock purchase options

Tuition reimbursement

Training and professional development opportunities

Qualifications

• Strong understanding of cruise products and destinations.
• Excellent verbal communication and active listening skills required.
• Experience in customer service or sales within the cruise industry preferred.

Responsibilities

• Convert inquiries into bookings by recommending itineraries and services.
• Help guests with questions and ensure premium brand standards.
• Meet individual and team sales goals while documenting guest feedback.

Skills

Sales and negotiation

Verbal communication

Active listening

Tools

Reservation systems

Job description

Cunard Reservation Sales and Support Agent - REMOTE - US

Cunard Reservation Sales and Support Agent - REMOTE - US

3 days ago Be among the first 25 applicants

This range is provided by Talentify.io. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.35/hr - $22.07/hr

Employer Industry: Cruise Line Services

Why Consider This Job Opportunity

• Salary up to $22.07 per hour
• Cruise and travel privileges for you and your family
• Comprehensive health benefits
• 401(k) plan and employee stock purchase options
• Opportunities for training and professional development, including tuition reimbursement
• Fully remote work opportunity within the U.S. (note: some states excluded)
  
  

What To Expect (Job Responsibilities)

• Convert inquiries into bookings by recommending itineraries, accommodations, and onboard experiences that align with guest preferences
• Provide professional assistance for questions, concerns, and booking modifications while ensuring premium brand standards
• Maintain in-depth knowledge of cruise products, promotions, and policies to represent the brand confidently
• Meet or exceed individual and team sales goals, documenting call activity and guest feedback
• Collaborate with internal teams to escalate guest concerns and support promotional campaigns
  
  

What Is Required (Qualifications)

• Strong understanding of cruise products, destinations, and brand standards
• Familiarity with reservation systems (e.g., POLAR or similar)
• Excellent verbal communication and active listening skills
• Strong sales and negotiation skills with the ability to upsell effectively
• Must be legally authorized to work in the United States
  
  

How To Stand Out (Preferred Qualifications)

• Experience in a customer service or sales role within the travel or cruise industry
• Proven ability to work in fast-paced environments with strong problem-solving skills
• Ability to adapt communication style to meet diverse guest needs
• Experience with data entry and attention to detail in a call-driven environment
  
  

#CruiseLine #CustomerService #RemoteWork #SalesOpportunities #TravelBenefits

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Staffing and Recruiting

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