Culture-Driven Social Community Lead

Havas; Chicago (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Havas seeks a highly creative, strategically minded community manager to support day-to-day social activities across multiple brands within the consumer products category. You’ll partner with strategy, account teams and creators to shape social-first work that earns attention and builds engaged fan communities.

The ideal candidate has 3-5+ years managing brand social and community channels, fluent across TikTok, Meta, YouTube and Reddit, and proficient with Sprinklr, Sprout, and Dash.

Qualifications

• 3-5+ years of experience managing brand social and community channels.
• Strong platform fluency across TikTok, Meta, YouTube, Reddit and emerging platforms.
• Experience using publishing and listening platforms such as Sprinklr, Sprout and Dash.
• Excellent copywriting skills and ability to engage in trending conversations on behalf of brands.
• Excellent project management and organization skills.

Responsibilities

• Own the end-to-end publishing process across TikTok, Instagram, Threads, Facebook, YouTube and X, ensuring content is optimized for each platform and published accurately and on time.
• Monitor and manage inbound community interactions across comments, mentions, tagged posts and DMs, delivering timely, on-brand engagement while escalating customer care issues as needed.
• Develop and execute proactive community engagement strategies that foster meaningful relationships with creators, fans and cultural communities, identifying opportunities for brands to authentically join conversations beyond their owned channels.
• Manage social publishing and reporting workflows within Sprinklr and Dash, including ongoing scheduling, tagging, and reporting across multiple accounts.

Skills

Brand social management

Copywriting

Project management

Collaboration

Independent work

Platform fluency

Tools

Sprinklr

Sprout

Dash

Job description

Havas seeks a highly creative, strategically minded community manager to support day-to-day social activities across multiple brands within the consumer products category. You’ll partner with strategy, account teams and creators to shape social-first work that earns attention and builds engaged fan communities.

The ideal candidate has 3-5+ years managing brand social and community channels, fluent across TikTok, Meta, YouTube and Reddit, and proficient with Sprinklr, Sprout, and Dash.