Cultural Support Officer

UG Solutions; United States; Remote; USD 45,000 - 65,000; Full time

Job summary

A U.S. private security firm is looking for capable female Cultural Support Officers for humanitarian aid operations. The role requires engaging with local communities, especially women and children, while ensuring culturally appropriate aid distribution. Candidates with medical expertise and Arabic proficiency are preferred. Responsibilities include supporting aid distribution, facilitating communication, conducting health screenings, and providing cultural insights to improve mission effectiveness. Previous experience in similar roles and ability to thrive in high-stress environments are essential.

Qualifications

• Female candidates only due to mission-specific cultural engagement requirements.
• Prior experience with USMC FET, U.S. Army CST, or similar roles.
• Ability to work in high-stress environments.

Responsibilities

• Support humanitarian aid distribution at sites ensuring respectful engagement.
• Facilitate communication with Arabic-speaking communities.
• Conduct health screenings and provide first aid.
• Coordinate care with medical personnel as needed.
• Ensure efficient distribution processes in stressful environments.
• Gather cultural insights to enhance mission effectiveness.
• Support community outreach initiatives and report on activities.

Skills

Cultural sensitivity

Arabic language proficiency

Medical training

Community engagement

Job description

UG Solutions LLC is a U.S.-based private security company specializing in high-risk environments. We provide mission-critical security solutions for government agencies, multinational organizations, and humanitarian efforts worldwide.

Position Overview

UG Solutions is seeking highly capable female Cultural Support Officers to assist in humanitarian aid operations at designated distribution sites. This role requires individuals who can provide critical support in engaging with local communities—particularly women and children—while ensuring safe, effective, and culturally appropriate aid distribution.

Candidates with medical expertise and Arabic language proficiency will be given strong preference, as these skills are vital in supporting both the health needs of vulnerable populations and effective communication with local communities.

Key Responsibilities

• Support humanitarian aid distribution efforts at assigned sites, ensuring respectful and culturally sensitive engagement with local populations.
• Facilitate communication with Arabic-speaking communities, especially women and children, to enhance trust and ensure accurate information sharing.
• Conduct initial health screenings, provide first aid, and support on-site medical triage as required.
• Coordinate with medical personnel to escalate cases needing higher-level care.
• Assist in maintaining orderly, safe, and efficient distribution processes in potentially high-stress environments.
• Gather and provide cultural insights to the team to improve mission effectiveness and local acceptance.
• Support community outreach initiatives and contribute to reporting on humanitarian aid activities.

Required Qualifications

• Female candidates only (due to mission-specific cultural engagement requirements).
• Prior experience in a role as a USMC Female Engagement Team (FET), U.S. Army Cultural Support Team (CST), USAID Field Officer / Humanitarian Assistance Advisor, Community Engagement or Liaison Officer or a similar position.
• Ability to operate effectively in austere and high-tempo environments.

Preferred Skills & Attributes

• Demonstrated medical training or certification in at least one of the following areas:
• EMT / Paramedic
• Registered Nurse (RN)
• Military Medic (68W, 18D, SOCM, or equivalent)
• Civil Affairs (38G/38A) or Cultural Support Teams (CSTs)
• Arabic language proficiency (conversational to fluent).
• Previous deployment or work experience in the Middle East or North Africa (MENA) region.
• Experience working in humanitarian aid, NGO, or civil-military cooperation contexts.
• Familiarity with humanitarian distribution site operations, logistics, or crowd management.
• Demonstrated resilience, adaptability, and ability to work within diverse teams.