Culinary Trainer Lead, Kitchens

DoorDash; United States; Remote; USD 51,000 - 86,000; Full time

Job summary

An innovative company is seeking a passionate trainer to lead the launch of Dashmart Kitchens. In this dynamic role, you will work hands-on with culinary teams, ensuring they execute recipes and procedures effectively. You will be responsible for training local operators and conducting quality audits, all while contributing to the improvement of training processes based on data-driven insights. This position offers the chance to make a significant impact in a fast-paced environment focused on empowering local economies and enhancing customer experiences. If you're self-motivated and thrive in collaborative settings, this opportunity is for you!

Benefits

401(k) plan with employer matching

Paid time off

Paid sick leave

16 weeks of paid parental leave

Wellness benefit

Commuter benefit match

Qualifications

• 3+ years of experience in high-volume kitchen management.
• 2+ years in training development, ideally within restaurants.

Responsibilities

• Administer training and support for local operators in the field.
• Perform ongoing quality audits to maintain high operational standards.

Skills

Culinary Skills

Training Development

Quality Auditing

Data-Driven Decision Making

Team Collaboration

Process Improvement

Education

High School Diploma

Culinary Degree

Tools

Google Docs

Google Sheets

Job description

DashMart is a new kind of online grocery store owned and operated by DoorDash. Customers order their convenience, grocery and prepared foods in the DoorDash app, and our team members prepare, pick and pack orders in a real, brick-and-mortar store for our Dashers to deliver to our customers with quality and speed. Our customer promise is: Fresh, Local, and Reliable. We’re open early and close late - some sites even run 24/7! Dashmart Kitchens is a team within Dashmart focused on building and operating kitchens to bring fast, affordable restaurant and grocery selection to consumers.

About the Role

Dashmart Kitchens is looking for a people-focused trainer who excels in a fast-paced, remote environment and is excited to roll up their sleeves and lead from the front. In this role, you’ll be helping us launch our Dashmart Kitchens, focusing on training local operators. You'll administer training and ongoing quality audits for multiple restaurant concepts - with the support of our Culinary, Kitchen Operations, and Project Management teams. You will report to the Head of Kitchen Operations.

• New Dashmart Kitchens Store Launches in the Field - Work hands-on with our Merchant Partners to administer training & support in the field, ensuring all managers and cooks are properly executing our recipes and following procedures.
• Ongoing Quality Auditing - Perform ongoing Host partnership visits and audits to ensure Hosts maintain consistent high-quality operations.

You’re excited about this opportunity because you...

• Are passionate about working with people and love to be hands-on training with culinary teams.
• Love helping improve operations and contributing ideas to improve our training quality and onboarding experience based on data and an ever-evolving business.
• Are passionate about partnering with restaurants to help grow their businesses.
• Have the ability to perform audits and compile & communicate feedback in an effort to improve culinary and operational quality.
• Love to build processes, playbooks, and can adjust training materials and methods to accommodate onboarding needs.

We’re excited about you because…

• You're self-motivated, positive, and a team player. You work well with others, but also excel in roles with little oversight - relying on your own drive and self-discipline.
• You're scrappy. You are willing to do whatever it takes to get the job done whether it's digging into a new process to determine how best to communicate it to Host Partners or helping troubleshoot a technical issue.
• You have 3+ years of experience cooking and managing in a high-volume kitchen environment including fast-casual, QSR, and from-scratch restaurants.
• You have 2+ years of experience in a field training or training development role, ideally with a restaurant group.
• You have a knack for organization and are proficient in Google Docs/Sheets. You are a data-driven decision maker who is comfortable compiling your findings in documentation that can be shared with the broader team.
• You are willing to travel and be on-site in dynamic restaurant environments.

Why You’ll Love Working at DoorDash

• We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
• We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.
• We are learners - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
• We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
• We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
• We offer great compensation packages and comprehensive health benefits.

Applications for this position are accepted on an ongoing basis.

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, paid time off and paid sick leave in compliance with applicable laws, 16 weeks of paid parental leave, a wellness benefit, and a commuter benefit match.

The base pay for this position ranges from our lowest geographical market up to our highest geographical market within the United States.

$51,100 - $85,900 USD.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives.