Culinary Sous Chef, Thunder Mountain Buffet

Seneca Gaming Corporation; City of Salamanca (NY); On-site; USD 44,000 - 54,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Seneca Gaming Corporation is seeking a Sous Chef to lead production and supervise kitchen staff, ensuring quality and safety in all prepared dishes. The role emphasizes adherence to policies, staff training, and exceptional guest service in a fast-paced casino environment.

You will oversee multiple stations, manage production levels, and maintain high standards while wearing the guardrails of company policy and security requirements.

Qualifications

• Must be 18 years of age or older.
• Degree from a postsecondary culinary arts training program.
• A minimum of three (3) years in a food preparation position.
• Previous customer service preferred.
• Computer knowledge a plus.

Responsibilities

• Establish production levels based on house counts or forecasts and post the menu forecast for kitchen staff.
• Supervise kitchen preparation for service of all stations.
• Verify portion sizes and quality standards are met by staff.
• Oversee the production of all food items to maintain quality.
• Maintain adherence to information security policies and procedures.
• Provide exceptional customer service to patrons and maintain a professional environment.
• Meet attendance guidelines and follow company policies.
• Complete required SGC trainings within nine months of employment.
• Attend necessary meetings and adapt duties as needed.
• Hours are determined by a 24-hour schedule.

Skills

Communication skills

Customer service

Education

Culinary arts degree

Job description

This position is eligible for a $1,500 sign-on bonus!

Great teams make the #Best8Hours of your day. At Seneca Resorts & Casinos, we work hard, celebrate often, and build a culture people actually want to be part of.

The Sous Chef is the third in command in the kitchen and generally in charge of food production. The Sous Chef ensures that all food production workers are performing their duties as prescribed by the quality standards established by the Executive Chef. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

1. Establish production levels based on house counts or business forecast, previous experiences, dates, etc. Post the menu forecast for all kitchen employees to view.

2. Supervise kitchen preparation for service of all stations.

3. Verify that all portion sizes, quality standards, department rules, policies and procedures are maintained by kitchen employees.

4. Supervise the production of all food items.

5. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times.

6. Provide exceptional customer service to all patrons and communicates in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff.

7. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.

8. Must complete all required SGC Training programs within nine (9) months from commencement of employment.

9. Attend all necessary meetings.

10. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule.

QUALIFICATIONS/REQUIREMENTS:

Education/Experience :

1. Must be 18 years of age or older upon employment.

2. Degree from a postsecondary culinary arts training program.

3. A minimum of three (3) years in a food preparation position.

4. Previous customer service preferred.

5. Computer knowledge a plus.

Language Skills and Reasoning Ability :

1. Must possess good communication skills including the ability to read, write and speak effectively to employees as well as customers.

2. Understand and comply with policies and procedures, daily memos, chemical labels and other instructions.

Physical Requirements and Work Environment :

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted.

1. Must be able to stand, walk and move freely for extended periods of time.

2. Work involves moderate exposure to unusual elements such as extreme temperatures, dirt, dust, fumes, smoke and/or loud noises.

3. Moderate physical activity is required along with the handling of objects up to fifty (50) pounds.

4. Work environment involves some exposure to physical risk, which requires following basic safety precautions.

5. Must be able to work in an environment where smoking is permitted.

Salary Starting Rate:

$49,096.41

Compensation is negotiable based on experience and education.

Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.