Culinary & Service Specialist

MR. HOSPITALITY; Miami (FL); On-site; USD 70,000 - 110,000; Full time

Job summary

Mr. Hospitality Group in Miami seeks a polished Culinary and Service Specialist to bridge kitchen, pastry, bar and dining-room teams, delivering precise food, desserts, and beverage experiences in a luxury setting.

The role requires 3+ years in upscale hospitality, strong beverage knowledge, and comfort with tableside service and private events. Full-time, on-site role with flexible hours for high-end dining and special events.

Qualifications

• 3+ years of progressively responsible experience in upscale restaurant or luxury hospitality.
• Mastery of high-end service standards and guest-facing excellence.
• Experience with tableside presentation and private-dining service.
• Advanced beverage knowledge including wine pairing and premium cocktails.

Responsibilities

• Deliver refined, attentive food-and-beverage service in a luxury dining environment.
• Explain chef-driven dishes and premium beverages with confidence and clarity.
• Coordinate with kitchen, pastry, bar, and service teams to maintain timing and standards.
• Support VIP events and guest experiences with discretion and professionalism.

Skills

Luxury hospitality service

Tableside service

Food & beverage knowledge

Wine & beverage pairing

Guest relations

Job description

Culinary and Service Specialist_Job_Description

Location: Miami, Florida

Company: Mr. Hospitality Group

Employment Type: Full-Time

Department: Food & Beverage Operations / Front of House

Reports To: Restaurant General Manager / Director of Operations / Food & Beverage Manager

Company Overview

Mr. Hospitality Group is a global luxury hospitality group recognized for creating refined, design-forward, and experience-led dining destinations. With a portfolio that spans ultra-luxury restaurants, hospitality concepts, and cultural destinations, the group is known for its commitment to excellence, discretion, and elevated guest experiences.

Position Overview

Mr. Hospitality Group is seeking a polished, knowledgeable, and guest-focused Culinary and Service Specialist to support our luxury dining and hospitality operations in Miami. This role is designed for an experienced food-and-beverage professional who combines a strong understanding of culinary production, pastry and dessert presentation, premium beverages, and elevated front-of-house service.

The Culinary and Service Specialist will help deliver exceptional dining experiences for local, national, and international guests across high-end restaurant, private dining, VIP, tasting-menu, chef-led, and special-event settings. The successful candidate will serve as a key link between the kitchen, pastry, bar, and dining-room teams, ensuring that food, desserts, beverages, and tableside experiences are presented with precision, knowledge, consistency, and hospitality.

The role requires the ability to understand chef-driven menus, explain culinary preparations and premium beverage selections, make thoughtful food-and-beverage pairing recommendations, support refined plated-dessert and tableside presentations, and uphold the service standards associated with a luxury hospitality brand.

Core Responsibilities

Guest Experience and Culinary Service

• Deliver refined, attentive, and personalized food-and-beverage service to guests in a luxury restaurant and hospitality environment.
• Present and explain chef-driven dishes, menu components, ingredients, preparation methods, plated desserts, special offerings, and premium beverage selections in a clear, engaging, and accurate manner.
• Provide knowledgeable recommendations on food, wine, champagne, cocktails, aperitifs, spirits, digestifs, and after-dinner beverages based on guest preferences, flavor profiles, dietary restrictions, and the desired dining experience.
• Support curated food-and-beverage pairings, chef’s tasting menus, premium tasting-style experiences, private dining, VIP tables, special occasions, and special-event service.
• Perform polished tableside service and presentation, including the introduction and service of signature dishes, desserts, beverages, and select chef-led culinary experiences.
• Support pastry and dessert presentation by ensuring that restaurant desserts are delivered, described, and presented in accordance with culinary standards and the company’s luxury-service expectations.
• Anticipate guest needs, respond professionally to special requests, and provide discreet, detail-oriented service to VIP, celebrity, corporate, private-event, and international clientele.

Service Coordination and Operations

• Coordinate closely with chefs, pastry personnel, bartenders, sommeliers or beverage leadership, servers, managers, and support staff to ensure accurate timing, quality control, service flow, and presentation standards.
• Assist in maintaining consistent service sequencing, including course pacing, beverage timing, table maintenance, guest communication, and timely resolution of service needs.
• Ensure that dining-room, table, service-station, and bar-service areas are properly prepared, organized, stocked, clean, and ready before, during, and after service.
• Maintain thorough knowledge of current menus, seasonal dishes, dessert programs, beverage lists, wine and champagne selections, cocktail offerings, ingredients, allergens, and company service standards.
• Support inventory control, product availability, stock rotation, service-equipment organization, and responsible handling of food-and-beverage products.
• Assist with training, coaching, and alignment of front-of-house personnel on culinary knowledge, dessert presentation, premium beverage service, tableside standards, and luxury guest‑experience expectations.

Beverage Knowledge and Pairing

• Demonstrate strong working knowledge of wine, champagne, premium spirits, cocktails, aperitifs, and after-dinner beverages, including familiarity with French and European wine regions and producers.
• Collaborate with the Executive Chef, Sommelier, beverage leadership, and front-of-house management to support thoughtful food-and-beverage pairing recommendations and consistent guest communication.
• Engage confidently and accurately with discerning guests regarding wine styles, regions, producers, vintages, flavor profiles, menu compatibility, and pairing philosophy.
• Support wine-service standards, curated beverage programs, premium tastings, special events, and exclusive beverage experiences.

Brand Standards and Service Improvement

• Partner with the General Manager, Executive Chef, Sommelier or beverage leadership, and senior front-of-house personnel to support cohesive execution of the company’s exacting luxury-service standards across all guest touchpoints.
• Support real-time resolution of guest concerns and service-recovery needs in coordination with management, while maintaining composure, polished communication, sound judgment, and a professional presence.
• Serve as a visible yet discreet ambassador of Mr. Hospitality Group’s brand values, luxury-service standards, and guest-centric philosophy in all interactions.
• Maintain impeccable grooming, posture, and professional demeanor, while consistently modeling the company’s expected front-of-house presentation and service standards.
• Share meaningful guest feedback, service observations, and post-service insights with management to help identify opportunities to refine the VIP and luxury guest experience.
• Follow all applicable food-safety, sanitation, responsible alcohol-service, workplace-safety, and company policies and procedures.
• Represent Mr. Hospitality Group with professionalism, discretion, cultural awareness, teamwork, and a consistent commitment to exceptional hospitality.

Required Qualifications

• 3+ years of progressively responsible experience in upscale restaurant, luxury hotel, beach club, fine-dining, VIP dining, premium bar, private-dining, or high-end hospitality operations.
• Mastery of French fine dining service standards and European luxury hospitality protocols
• Experience with tableside presentation, private dining, tasting-menu service, chef-led service, or premium multi-course dining experiences
• Advanced beverage knowledge, including wine, Champagne, and pairing principles (formal certification strongly preferred)
• Exceptional emotional intelligence, cultural fluency, and discretion
• Demonstrated ability to perform with consistency and composure in high-pressure, high-visibility environments

Preferred Qualifications

• Formal education, vocational training, certification, or diploma in culinary arts, pastry arts, hospitality management, food-and-beverage operations, restaurant management, or a related discipline.
• Training or practical experience in French culinary production, French pastry, restaurant desserts, plated-dessert presentation, or sugar-art techniques
• Prior experience assisting with staff training, menu education, service-standard implementation, or coordination of front-of-house teams.
• Proficiency in French and English, with Spanish-language skills preferred.

Core Competencies

Luxury guest experience: Delivers warm, discreet, personalized, and detail-oriented service that reflects a premium hospitality brand.

Culinary and pastry knowledge: Understands menu ingredients, preparation methods, food presentation, restaurant desserts, and chef-driven culinary concepts.

Beverage expertise: Demonstrates confidence discussing and serving wine, champagne, cocktails, aperitifs, spirits, and after-dinner beverages.

Presentation excellence: Maintains refined personal presentation and executes polished food, dessert, beverage, and tableside service.

Service sequencing: Understands course pacing, timing, table maintenance, beverage timing, and coordination necessary for an uninterrupted dining experience.

Menu storytelling: Engages guests with clear, accurate, and compelling explanations of dishes, desserts, beverage selections, and curated pairings.

Cross-functional coordination: Communicates effectively with culinary, pastry, bar, and service teams to protect quality, timing, and presentation.

Attention to detail: Identifies and addresses service issues before they affect the guest experience.

Adaptability: Adjusts quickly to changing guest needs, special requests, high-volume periods, private events, and evolving operational priorities.

Professionalism and discretion: Exercises sound judgment, confidentiality, cultural sensitivity, and composure in a luxury guest environment.

Team leadership: Supports colleagues, reinforces service standards, and contributes to front-of-house knowledge-sharing and staff development.

Scheduling & Physical Requirements

• Full-time position requiring flexibility to work days, evenings, late nights, weekends, holidays, and special events according to business needs.
• Ability to work extended periods on one’s feet and move continuously throughout a dining room, bar, private-event space, and service areas.
• Ability to safely lift, carry, push, pull, and move up to 30 pounds, including trays, beverage items, service equipment, glassware, inventory, and supplies.

Success Profile

A successful Culinary and Service Specialist at Mr. Hospitality Group is a hospitality professional who understands that luxury service is created through knowledge, preparation, precision, timing, and genuine care for the guest . This role requires mastery of service fundamentals, refined interpersonal intelligence, and an unwavering commitment to excellence at the highest level of hospitality.