Culinary Retail Team Lead — Flexible Schedule & Growth

CSC Generation; Jacksonville (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Sur La Table in Jacksonville, FL is seeking an Assistant Store Manager to lead and develop a high-performing retail team across culinary and retail operations. You will coach staff, drive customer-focused service, and help implement merchandising and marketing strategies to exceed sales goals.

The role emphasizes outstanding guest experiences, store leadership, and adherence to SOPs while maintaining strong product knowledge and team growth. 36–40 hour weeks with flexible scheduling are typical.

Qualifications

• 1–2 years of retail management experience.
• Proven sales leadership and team development.
• Excellent communication and problem-solving abilities.
• Ability to coach and motivate staff.
• Passion for customer experience and community engagement.
• Proficiency in Microsoft Office and retail management systems preferred.

Responsibilities

• Supports the recruitment, training, and ongoing development of a high-performing team to meet the business needs of both culinary and retail.
• Provide coaching and feedback to ensure team members deliver outstanding customer experience.
• Assist in development plans to support individual and team growth.
• Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
• Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
• Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture.
• Partners with the General/Store Manager in developing and implementing strategies, including effective merchandising, marketing, and customer engagement, to exceed sales and financial goals across culinary and retail operations.
• Analyze daily performance metrics, apply insights to drive results, and lead follow-ups with the team to ensure execution.
• Consistently meet or exceed monthly sales goals, contributing to overall store revenue.

Skills

Retail management

Leadership

Communication skills

Problem-solving

Microsoft Office

Tools

Microsoft Office

Job description

Sur La Table in Jacksonville, FL is seeking an Assistant Store Manager to lead and develop a high-performing retail team across culinary and retail operations. You will coach staff, drive customer-focused service, and help implement merchandising and marketing strategies to exceed sales goals.

The role emphasizes outstanding guest experiences, store leadership, and adherence to SOPs while maintaining strong product knowledge and team growth. 36–40 hour weeks with flexible scheduling are typical.