Culinary Ops Supervisor: Lead Service & Quality Control

Aramark; Pittsburgh (Allegheny County); On-site; USD 45,000 - 65,000; Full time

Job summary

Aramark is seeking a Culinary Supervisor to drive profitability in Operations while delivering the highest level of customer service, safety, sanitation, quality, and consistency. You will oversee daily staffing, cost controls, and adherence to standards to support guest satisfaction and revenue growth.

The role requires 3–5 years of relevant experience, current certifications as needed, and the ability to manage labor and inventory, train staff, and address issues promptly.

Qualifications

• Must have 3-5 years of relevant experience.
• Current Certifications as needed.
• This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Responsibilities

• Controls the labor costs by supervising daily staffing levels as needed while driving efficiency from all staff.
• Retains control of production costs, supply costs, and inventory by adhering to all standards of operation.
• Audits service and quality on a regular basis.
• Adheres to all standards and established tracking procedures daily.
• Develops and implements strategies to achieve customer satisfaction goals.
• Supervises teamwork and service on a regular basis.
• Supervises day-to-day employee issues in a professional manner while adhering to all Aramark policies and procedures.
• Supports and implements training programs that develop skills to better serve guests, build repeat business, grow revenue, and improve morale.
• Assists in annual employee reviews and supervises interim performance issues.
• Supervisor accurate adherence to Aramark's time and attendance procedures.
• Ensure staffing level consistent with established guidelines and make daily adjustments based on business needs.
• All employees to be trained according to company standards for safety, health, and sanitation procedure

Job description

Aramark is seeking a Culinary Supervisor to drive profitability in Operations while delivering the highest level of customer service, safety, sanitation, quality, and consistency. You will oversee daily staffing, cost controls, and adherence to standards to support guest satisfaction and revenue growth.

The role requires 3–5 years of relevant experience, current certifications as needed, and the ability to manage labor and inventory, train staff, and address issues promptly.