Culinary Operations & Guest Experience Leader

Taste Buds Kitchen; Rocky River (OH); Hybrid; USD 55,000 - 60,000; Full time

Benefits offered by this job

Sales Based Bonus

401(k)

Health insurance

Training & development

401(k) matching

Competitive salary

Employee discounts

Free uniforms

Paid time off

Job summary

Taste Buds Kitchen is seeking a General Manager to lead daily operations, drive guest satisfaction, and manage a team in our Kitchen Studio. You will oversee classes, events, and staff, while ensuring a welcoming, high-energy atmosphere.

Open availability, strong leadership, and a passion for culinary experiences are essential as you guide sales, quality, and service to deliver memorable experiences for kids, families, and adults alike.

Qualifications

• Great leader capable of recruiting and training staff as well as managing and maintaining a motivated team
• Comfortable with a range of cooking techniques. Formal culinary education or equivalent experience a plus
• Experience working with people of all ages
• Experience working in an events business
• 1-3 years experience in a management position
• Strong customer service skills. A business or management degree is a plus
• Must enjoy the atmosphere of a small business

Responsibilities

• Open availability is required, including nights and weekends.
• Instruct classes, camps and parties for ages 2-99. Engage and teach guests about various cooking/baking skills related to the class menu.
• Interact with all guests to ensure customer satisfaction.
• Quality Control: Ensure that all classes, staff, and facilities are meeting Taste Buds Kitchen standards.
• Assist in recruiting, training, scheduling, and developing the employee team; act as an emergency substitute when needed.
• Operations: Ensure all company policies, systems, and laws are followed and improve efficiency.
• Admin/Sales: Respond to sales inquiries from clients and bookings to meet sales goals.
• Maintain cleanliness & branding standards in the kitchen.

Skills

Leadership

Staff training

Operations management

Customer service

Event management

Sales skills

Education

Culinary education or equivalent experience

Job description

Taste Buds Kitchen is seeking a General Manager to lead daily operations, drive guest satisfaction, and manage a team in our Kitchen Studio. You will oversee classes, events, and staff, while ensuring a welcoming, high-energy atmosphere.

Open availability, strong leadership, and a passion for culinary experiences are essential as you guide sales, quality, and service to deliver memorable experiences for kids, families, and adults alike.