Culinary Operations Director: Strategy & Excellence

Memorial Sloan; New York (NY); On-site; USD 124,000 - 205,000; Full time

Job summary

Memorial Sloan Kettering Cancer Center (MSK) seeks an Associate Director of Culinary Operations to lead culinary production and kitchen operations across facilities, ensuring top-tier food quality, safety, and service for patients, guests, and staff.

You will guide labor planning, budgeting, and resource allocation while collaborating with clinical, culinary, and operations leaders to optimize resources and drive continuous improvement in dining experiences.

Qualifications

• Progressive leadership experience overseeing large-scale culinary production, food service, or kitchen operations.
• Professional culinary or chef experience with strong understanding of food production systems and kitchen management.
• Experience managing departmental budgets, labor expenses, productivity, and operational performance.
• Comprehensive knowledge of food safety regulations, sanitation standards, and quality assurance practices.
• Proven experience leading, developing, and mentoring managers and frontline culinary teams.

Responsibilities

• Provide strategic oversight of culinary production and kitchen operations across assigned areas.
• Lead and support culinary management teams in achieving operational, quality, and service excellence goals.
• Manage labor planning, staffing strategies, productivity metrics, and workforce optimization initiatives.
• Oversee departmental budgeting, financial performance, cost controls, and resource allocation.
• Ensure compliance with all food safety, sanitation, regulatory, and organizational standards.
• Develop and implement operational processes that enhance efficiency, consistency, and quality outcomes.
• Partner with culinary leaders to establish and maintain high standards for food production and presentation.
• Drive staff training, coaching, succession planning, and professional development initiatives for culinary teams.
• Collaborate with cross-functional stakeholders to support organizational objectives and exceptional customer experiences.

Skills

Leadership

Culinary expertise

Budgeting

Food safety

People leadership

Job description

Memorial Sloan Kettering Cancer Center (MSK) seeks an Associate Director of Culinary Operations to lead culinary production and kitchen operations across facilities, ensuring top-tier food quality, safety, and service for patients, guests, and staff.

You will guide labor planning, budgeting, and resource allocation while collaborating with clinical, culinary, and operations leaders to optimize resources and drive continuous improvement in dining experiences.