Culinary Manager

Topgolf Payroll Services; Independence Township (OH); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Free Play & 1/2 price food!

Health, dental, vision, 401(k) team-m.

Job summary

Topgolf is seeking a Culinary Manager to lead kitchen operations in a fast-paced, guest-facing venue. You will supervise the kitchen team, manage inventory, enforce safety standards, and ensure top-tier culinary experiences across events and daily service.

The role requires culinary expertise, a strong leadership ability, and flexibility to work evenings, weekends, and holidays as needed to support peak periods.

Qualifications

• 2+ years of culinary management or supervisory experience in a high-volume environment.
• Culinary degree, professional culinary certification, or equivalent training.
• Must be 21 years of age or older where required by law.

Responsibilities

• Lead Kitchen Operations: Supervise the kitchen team in delivering best-in-class culinary experiences every shift.
• Maintain Culinary Standards: Develop recipes for corporate approval and standardize production for consistent quality.
• Manage Costs and Inventory: Monitor inventory and purchase within budget; control food and labor costs (COGS).
• Contribute to Team Culture: Demonstrate Topgolf’s core values and mentor the kitchen team.

Skills

Culinary Management

High-Volume Kitchen

Team Leadership

Education

Culinary Degree

Professional Culinary Certification

Job description

ABOUT TOPGOLF

Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages, events, and entertainment into one experience that keeps guests coming back.

WHAT WE’RE SEEKING

Do you hold the line on quality even when it is busy? Can you lead a kitchen team through a high-volume service and still have the team better when the shift ends than when it started? We are looking for a Culinary Manager who leads from the front. Someone who understands food cost and portion control, coaches their team through the work, and takes genuine ownership of the kitchen’s performance. Consistency is not lucky. It is what happens when a leader pays attention. If you run a tight, proud kitchen, this is where those matter.

THE ROLE

The Culinary Manager supports the Executive Culinary Manager in leading all kitchen operations, ensuring best-in-class culinary experiences for every guest. This role requires both culinary expertise and the ability to lead, coach, and develop the kitchen team. The Culinary Manager may be responsible for day-to-day line operations or events execution. They supervise the kitchen team, manage inventory and product ordering, enforce safety and sanitation standards, and maintain the quality and consistency Topgolf guests expect. As a leader of a high-energy, guest-facing venue, this role requires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods, special events, and high-volume seasons.

WHAT YOU WILL DO

Lead Kitchen Operations

• Supervise the kitchen team in delivering best-in-class culinary experiences every shift
• Coach and develop Team members and drive engagement across the kitchen
• Delegate tasks effectively and follow up to ensure completion and quality
• Manage day-to-day line operations or events execution as assigned

Maintain Culinary Standards

• Select and develop recipes to corporate approval and standardize production for consistent quality
• Establish and maintain presentation techniques and quality standards
• Plan and cost menus for special events and chef-choice occasions
• Ensure proper equipment operation, maintenance, and cleanliness

Manage Costs and Inventory

• Monitor inventory levels and purchase product within budgetary guidelines
• Maintain food and labor costs according to budget, with a solid understanding of COGS
• Oversee safety and sanitation in the kitchen in compliance with all regulations

Contribute to Team Culture

• Demonstrate Topgolf’s core values: Fun, One Team, Excellence, Courage, and Caring
• Support the Executive Culinary Manager in building a high-performance kitchen team
• Participate in team development and model the standards expected of all kitchen team members

CORE COMPETENCIES FOR SUCCESS

• Drives Results
  • Demonstrates a strong drive to achieve consistent culinary quality and operational results
  • Drives tasks to successful completion each shift — no corners cut
  • Shows determination in the face of high volume, obstacles, or short-staffed situations
  • Sets high standards for own performance and inspires the same in the team
• Customer Focus
  • Ensures every dish that leaves the kitchen meets or exceeds guest expectations
  • Uses guest and internal feedback to continuously improve food quality and presentation
  • Independently anticipates and adjusts to evolving event and service needs
  • Follows up on any culinary feedback to ensure issues are fully resolved
• Decision Quality
  • Demonstrates good judgment in routine kitchen decisions — prep, production, quality, and staffing
  • Makes sound independent decisions in urgent situations such as equipment failures or staffing gaps
  • Considers various inputs and trade-offs to arrive at effective decisions during high-volume service
  • Uses good judgment about when to act independently and when to elevate an issue to the Executive Culinary Manager
• Communicates Effectively
  • Communicates clearly and professionally with kitchen team members and venue leadership
  • Shares information and production updates with the team in a timely manner
  • Listen attentively to the Executive Culinary Manager’s direction and translates it into action
  • Documents kitchen operations, production notes, and inventory clearly and accurately

QUALIFICATIONS

• 2+ years of culinary management or supervisory experience in a high-volume restaurant, hotel, or entertainment environment.
• Culinary degree, professional culinary certification, or equivalent training and experience in a high-volume full-service kitchen and events-driven environment preferred
• Must be 21 years of age or older as required by state or local law

PHYSICAL REQUIREMENTS

• Ability to remain on your feet and in motion for extended periods throughout the shift, including standing, walking, and navigating a fast-paced kitchen environment; this role operates in a high-volume kitchen and requires sustained physical stamina throughout the duration of each shift
• Ability to lift, carry, and move items up to 50 pounds independently and up to 75 pounds with assistance, including food products, equipment, supplies, and delivery transport across multiple levels of the venue
• Ability to navigate stairs, ramps, and multi-level areas of the venue when transporting food, coordinating events, or overseeing service delivery
• Ability to work in varying temperature environments on a frequent basis, including hot kitchen conditions, walk-in coolers, and freezers
• Ability to perform repetitive hand and wrist motions including cutting, stirring, lifting, and operating kitchen equipment throughout the shift
• Ability to communicate clearly and effectively in a high-energy venue environment that may include moderate to high levels of background noise
• Ability to work in a fast-paced, high-volume environment while maintaining focus, food safety standards, and quality under pressure

BENEFITS

• Free Play & 1/2 price food!
• Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here.

OUR PROMISES TO OUR TEAM MEMBERS

• A PLAYFUL ENVIRONMENT where you can make new friends
• A SAFE PLACE where you can BE YOUR FULL SELF every day
• CLEAR DIRECTION and tools to do your job
• An opportunity TO LEARN & GROW
• To LISTEN & ACT when you speak up
• We will NEVER STOP IMPROVING

EEO STATEMENT

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.