Job Details: Job Location: Cubbard Express 11 - Lenoir, NC, Salary Range: Undisclosed
Position Overview
As a Deli Crew Member, you will be responsible for providing excellent customer service, preparing and serving high-quality deli products, and maintaining a clean and safe working environment. You will work closely with the deli team to ensure that customers have a positive experience and that all deli products are prepared and presented to the highest standards.
Key Responsibilities
- Customer Service:
- Provide exceptional customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
- Offer product recommendations and suggestions to customers.
- Deli Preparation:
- Prepare and assemble deli products, such as sandwiches, chicken tenders, burgers etc., to the highest standards of quality and presentation.
- Maintain a clean and organized workspace, adhering to all food safety and sanitation guidelines.
- Product Knowledge:
- Develop and maintain knowledge of deli products, including ingredients, preparation methods, and nutritional information.
- Be able to answer customer questions and make recommendations.
- Cash Handling:
- Operate a cash register, process transactions, and handle customer payments accurately and efficiently.
- Store Maintenance:
- Maintain a clean and safe working environment, including the deli case, equipment, and surrounding areas.
- Restock supplies and ingredients as needed.
- Teamwork:
- Work collaboratively with other deli crew members to achieve sales and customer service goals.
- Communicate effectively with colleagues and management to ensure seamless operations.
- Quality Control:
- Monitor deli products for quality, freshness, and presentation, and report any issues to the deli manager.
- Participate in quality control checks and audits to ensure compliance with company standards.
Qualifications
- Age: under 18 years of age must adhere to child labor regulations.
- Education: High school diploma or equivalent
- Experience: Previous experience in a deli or food service environment preferred
- Skills:
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Basic math skills and ability to operate a cash register
- Knowledge of food safety and sanitation guidelines
- Availability: Ability to work a variety of shifts, including evenings, weekends, and holidays
- Physical Demands:
- Ability to stand for long periods
- Ability to lift up to 25 pounds
- Ability to work in a refrigerated environment
Working Conditions
- Work Environment: Fast-paced deli environment with frequent customer interactions
- Equipment: Cash register, deli slicer, food preparation equipment, and other kitchen tools
- Uniform: Company-issued uniform and personal protective equipment (PPE) as required